Salary: £22,500 - £28,500 depending on experience + performance bonus + company bonus
Insurance role with full training + development + progression opportunities This is an office-based role working Monday to Friday 9-5, with no weekend work! An excellent opportunity to truly impact our customers in a meaningful way About the Role As a Sales Adviser in our Thornbury office, you will be a key member of a dynamic team, responsible for delivering exceptional customer service and providing tailored quotations to meet our customers' insurance needs.
We're a team that puts our customers at the heart of everything we do. It's what we've built our reputation on and as a Sales Advisor you'll focus on bringing your personality to the role and establishing long term, effective relationships with new and existing customers. We're all about warm personalities, quality conversations and a customer-first attitude, so you'll be fully trained before promoting and selling NFU Mutual products and services that meet our customer's needs.
As part of our thriving team, you'll handle a wide range of general insurance queries, both face to face and over the telephone. Whilst building great relationships, you'll cross-sell our varied product range to give our customers a service that truly suits their needs whilst maximising sales opportunities.
We'll provide everything you need to develop your knowledge and skills to ensure you provide the best possible service to our customers when discussing NFU Mutual products and services professionally and compliantly.
Always delivering a consistently good experience to customers, you'll meet the requirements and standards of NFU Mutual, the Training and Competence Scheme and our regulators.
This role is subject to the requirements of the Insurance Distribution Directive. Role holders will be required to evidence ongoing relevant continuous professional development, along with re-screening to evidence that Good Repute standards are maintained. Further information can be found in theFCA Handbook.
About You Whatever your background, you're enthusiastic, with a strong willingness to learn and open to new ideas. You bring an approachable style to building relationships with customers and colleagues alike. You're patient and reassuring, and always willing to go at the customers' pace. You can communicate effectively in writing and verbally, with a strong attention to detail and excellent phone manner. To join our team, you will have:
Experience working with a customer service/sales environment(preferably within a similar environment) Experience of working within a regulated environment would be desirable however not essential as we will provide you with all of the training you need to be successful within this role Demonstrate strong organisational skills and effective time management At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits & Rewards When you join our team,you can expecta supportive cultureandanattractive range ofrewards and benefitsincluding:
Salary from £22,500 - £28,500 (depending on experience) Annual bonus (up to 10% of salary based on company performance AND up to 30% of salary based on individual sales performance) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership – subject to T&Cs Health and wellbeing plan- cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteerin the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance coverof 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Working at NFU Mutual We'reone of the UK's leading general insurance and financial services companies. For over 110 yearswe'veput our customers at the heart of everything we do.Ourpeopleare just as important to us.Wepride ourselves on being "a great place to work" and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
We have over 300 local Agency offices across the UK who look after existing customers and attract new ones.
We are a leading provider of General Insurance and Financial Services. From our strong farming roots we've grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn't gone to our heads. We're proud to remain completely customer focused, down-to-earth and committed to the rural communities we've grown from.
Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we've been in business for over 110 years, we have big ambitions for the future. And that's why we're looking for talented people to join our growing organisation. Talented people like you.
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