Retail Operations Manager

Details of the offer

We have a unique opportunity for a full-time Retail Operations Manager to join the Food & Beverage Team. This role oversees all beverage inventory and operational activities for both race day and non-race day events.
The successful candidate will ensure optimal stock levels, manage vendor relationships, and maintain warehouse and outlet readiness, all while aligning with financial targets and beverage contracts.
What will your responsibilities be? Manage beverage stock purchasing and consumption for all race day and non-race day events. Develop and maintain strong relationships with key internal and external stakeholders. Oversee warehouse and outlet readiness, including stock security and cleanliness. Manage and maintain accurate inventory levels, including ordering, receiving, and stocktaking. Coordinate event logistics to ensure smooth service delivery, managing setup, staffing, and vendor communication while maintaining high standards. Lead training on inventory and outlet set up/pack down policies and procedures. Skills & Experience Prior experience within the Hospitality or Events industries, specifically in large-scale events retail operations. Proven experience as a Retail Operations Manager or in a similar managerial role. Responsible Service of Alcohol Certificate. Strong understanding of retail operations, merchandising, and customer service principles. Excellent leadership and organisational abilities. Familiarity with retail software and point-of-sale systems. Strong attention to detail. Self-motivated, reliable, and hard-working. Willingness to work flexible hours, including evenings and weekends. Melbourne Racing Club values differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation and encourages all suitable applicants to apply for this role.
To apply online, please click on the appropriate link below.
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