GENERAL PURPOSE: To function as the Restaurant Manager for the Food & Beverage Department and to ensure the various outlets and banquets operate successfully and are individually profitable in accordance with the standards of the hotel.
Key Responsibilities: Hands-On Leadership: Lead by example in providing exceptional high-end dining and service, ensuring every guest experience exceeds expectations.
Team Motivation and Development: Maintain a motivated and highly skilled team, fostering a culture of excellence and ensuring a high standard of guest satisfaction.
Talent Recruitment and Management: Collaborate with assistant Outlets Manager and the Talent & Culture Team to recruit new team members and manage the life cycle of each staff member, from appraisal to performance coaching.
Strategic Marketing and Revenue Generation: Develop marketing and promotions plans to drive incremental revenue and enhance guest engagement.
Financial Accountability: Manage monthly costs, inventory, and daily operating expenses, ensuring efficient use of resources and achievement of budgeted profit targets.
Compliance and Safety: Ensure compliance with all statutory, HSE standards, procedures, and processes, prioritizing the safety and well-being of both guests and staff.
Reporting and Communication: Monitor, report, and document all operations with detailed explanations, and liaise with the Management on finance matters or discrepancies.
Qualifications: Proven Management Skills: Demonstrated ability to effectively lead and motivate teams to achieve outstanding results.
Luxury F&B Experience: At least 2 to 3 years of previous managerial experience in a luxury F&B environment with high volume and a commitment to exceptional offerings.
Beverage Expertise: Strong knowledge of premium beverages is a must, ensuring an exceptional dining experience for our discerning guests.
Standards Proficiency: Familiarity with HACCP, ISO 22000, and Green Globe standards is highly desired, showcasing a commitment to quality and safety.
Adaptability: Excellent time management skills and the flexibility to thrive in fast-paced and evolving situations.
Career Development: Passionate about personal and professional growth, eager to further develop skills and advance within the industry.
Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
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