We are seeking a highly motivated and experienced Restaurant Front of House Manager to join our passionate team at The Burger Rebellion in Port Macquarie, NSW.
This is a casual position that will play a crucial role in delivering exceptional customer service and managing the day-to-day operations of our vibrant restaurant.
What you'll be doing Oversee front-of-house operations, including managing a team of servers, hosts, and bartendersEnsure a seamless and enjoyable dining experience for all customersManage reservations and customer flowLiaise with the kitchen team to coordinate food serviceHandle customer enquiries, feedback, and complaints in a professional mannerMaintain high standards of cleanliness and organisation in the front-of-house areaAssist with staff scheduling, training, and performance managementMonitor stock levels and place orders for front-of-house suppliesEnsure compliance with all relevant health, safety, and licensing regulationsWhat we're looking for Minimum 1 year's experience in a similar front-of-house management role within the hospitality industryExceptional customer service skills and the ability to lead and motivate a teamStrong problem-solving and conflict resolution abilitiesExcellent communication and interpersonal skillsAttention to detail and the ability to multitask in a fast-paced environmentFlexibility to work evenings, weekends, and public holidays as requiredA passion for the hospitality industry and a commitment to delivering an outstanding dining experienceWhat we offer Competitive hourly rate and opportunities for career progressionFlexible work arrangements and a fun, supportive team environmentOpportunity to work in a growing and innovative hospitality businessDiscounts on food and beveragesOngoing training and development opportunitiesAbout us The Burger Rebellion is a passionate, locally owned and operated restaurant that prides itself on serving up delicious, high-quality burgers and drinks in a vibrant, family-friendly atmosphere.
We are committed to creating an exceptional dining experience for our customers and fostering a positive, inclusive workplace culture for our team.
Apply now to join our talented and dedicated front-of-house team!
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