Residential Services Manager

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Attractive base salary + 11.5% Superannuation + Salary Packaging + AllowancesNot-for-Profit Salary Packaging options up to $15,900 Tax-Free, plus $2,650 Meals & Entertainment CardPaid Overtime17.5% Leave LoadingOnsite ParkingEmployee Assistance Program (EAP) for you and your immediate familyFlexible shifts to suit your lifestyleAward-winning culture programsBe a hero! Join a rewarding not-for-profit organization What's in it for you? Attractive base salary + 11.5% Superannuation + Salary Packaging + AllowancesNot-for-Profit Salary Packaging options up to $15,900 Tax-Free, plus $2,650 Meals & Entertainment CardPaid Overtime17.5% Leave LoadingPaid Parental LeaveOnsite ParkingEmployee Assistance Program (EAP) for you and your immediate familyOnsite & Online career development programsFlexible shifts to suit your lifestyleAward-winning culture programsBe a hero! Join a rewarding not-for-profit organization Who we are:

Yackandandah Health is proudly part of the Apollo Care Alliance, an innovative national organisation with a unique vision to support not-for-profit aged care communities located in beautiful North East Victoria, close to snow fields, wineries and waterways. With over 100 employees, Yackandandah Health is the largest employer in the town.

We have developed a sustainable intergenerational site providing residential aged care, childcare, a medical centre, allied health services and apartment living. We are innovative and forward thinking in our approach to the delivery of community services. 

The Role:

We are seeking an experienced Residential Service Manager to leader our wonderful facility located in the wonderful town of Yackandandah which is located 30 minutes drive from Albury. This role involves effective operational management and leadership, ensuring high-quality care and services for our residents in line with the Aged Care Quality Standards.

Reporting to the Community General Manager & Chief Operating Officer, your responsibilities will include care governance, financial management, human resource management, sales and marketing, environmental services, and general administration. Understanding the residential aged care environment and standards, along with having a high level of empathy and compassion for our residents, is essential.

What you will do:

As the Residential Service Manager, you will:
Engage residents and help them live their best livesLead and inspire your team to deliver outstanding resident experiencesManage the budget and use resources wiselyEnsure residents receive safe, high-quality careManage the residential service in compliance with policies, procedures, and Aged Care Quality StandardsDeliver strong financial sustainability Who are you and what will you bring: 5 years of experience in a management role within the aged care sectorRegistered Nurse qualification and AHPRA registration (desirable)People management and leadership experienceTertiary qualifications in business, finance, or management (highly desirable)NDIS Clearance (or willingness to obtain)Strong communication and interpersonal skills
Come experience the charm, history, and warmth of Yackandandah —it's more than a place; it's an invitation to create your own remarkable story!

Interested? We would love to hear from you! Apply now and include your resume and cover letter, demonstrating your suitability against the above selection criteria. For more information, please visit:  or email  [email protected] Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Residential Services Manager? Are you currently registered with the Australian Health Practitioner Regulation Agency (AHPRA)? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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