Kip Hunter ValleyReceptionist (Pet Boarding)As the leading provider of pet care services across Australia, Kip Happy Stays sets the benchmark for excellence, ensuring every pet receives the ultimate in care and enrichment during their stay.
At Kip Hunter Valley, our team is deeply committed to delivering exceptional care to every furry friend that walks through its doors. We are now looking for the pick of the litter to complement our existing team and help contribute to providing a premium service to the local pets as a Receptionist. The successful applicant must be available to work a Sunday to Wednesday roster with flexibility to work other days with notice, approx 30 hrs per week. Duties and Responsibilities Manage bookings and collect key pet information and payments.Build rapport and trust with clients through a high level of customer service and communication.Process bookings, check-ins, and check-outs of pets.Provide administration support for the leadership team to ensure we are operating in a safe, effective, and professional manner.Promptly provide pet health updates to owners in a clear, concise, and effective way in line with our processes.Experience/Skills: Previous paid animal husbandry experience is highly regarded but not essential.Excellent written and verbal communication skills and experience in customer service.Passion for problem solving and high attention to detail.A can-do attitude and initiative to get extra work done.Quick learner.Ability to work in a fast-paced environment and maintain a cool head under pressure.Great time management and commitment to deliver quality in work output.Competent with computer systems with the ability to pick up new software systems with ease.Why Kip Happy Stays? Did someone say pets?We offer opportunities for career growth and promote from within.Extensive training opportunities to further build your skillset.Enjoy up to 50% off on shop items and our boarding and daycare services.Generous incentive programs for our leaders to earn bonuses based on performance.A structured induction program to set you up to succeed.Employee Assistance Program (EAP) that supports our employees with free confidential counselling services.Work with like-minded people in a fun and exciting business with a well-established reputation and brand.A generous Employee Referral Program where you can earn up to $3000 per person when you recommend exceptional people that we onboard at Kip Happy Stays.How to apply Include a cover letter outlining why you are the best fit for the role. If you have no animal handling experience or don't tick all the boxes, we'd love to know how your current skill set can transfer!
Shortlisted candidates will be sent an invite to complete a one-way video interview.
We look forward to reviewing your applications!
#J-18808-Ljbffr