Receptionist / Administration Officer (Physiotherapy)Peak Physio is one of the region's most trusted providers of physiotherapy services. We're currently looking for a part-time receptionist to join our friendly team.We're looking for someone to work 2 days per week:Wednesday: 9:30am - 6:00pm;Any other day (M-F): 8:30am - 5:00pm.This role is suitable for mature candidates seeking longer-term part-time employment. Start date is flexible.About the Role:Your key responsibilities will be:Greeting and welcoming clients.Managing practitioner diaries and booking appointments.Taking / organising payments (including from private health insurers, Medicare, NDIS, etc.).Seeking treatment approvals from third parties and updating our systems.Communicating with multiple stakeholders - clients, insurers, doctors, etc.Scanning, digital filing, and document management.Reconciling of financial accounts and chasing overdue invoices.General cleaning and tidying of the office.Managing and ordering stock/supplies.About You:Friendly, personable, and positive:You create a great first impression and easily build rapport with clients of varying ages and backgrounds.Excellent communication:You're comfortable and capable liaising with various stakeholders by phone and email in a professional manner.Sound computer skills:You're confident using Gmail, Microsoft Office, booking management systems, etc. (or willing to learn!).Diligent with exceptional time management:You pay attention to details and prioritise tasks well. You can manage comfortably in a fast-paced environment.Reliable and trustworthy:You're someone we can trust with sensitive tasks and can work independently, adapting to the needs of the business.Previous experience in physiotherapy or healthcare would be beneficial, but is not essential.Please click 'Apply Now' to submit your resume and cover letter.
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