Reception

Primary purpose of the role
This is an administrative role which involves the delivery of high quality clerical support such as word
processing, data entry, records maintenance and other administrative functions that support the provision of
an efficient and effective prosecution service.
Key accountabilities
• Provide general administrative and clerical support functions including organising meetings and
conferences, word processing, data entry, record maintenance and maintaining stores and stationery
• Prepare correspondence, generate subpoena and police notices from CASES to assist Legal staff with
practice management.
• Accurately compile and photocopy material for prosecution and assist Legal staff in case preparation.
• Provide quality reception service by screening all phone calls and responding to enquiries professionally
and in a timely manner.

Key challenges
• Determine work priorities to ensure competing deadlines and demands are met and to ensure
diplomacy and sensitivity when dealing with all stakeholders.
• Working with a diverse group of people, which may include contact with distressed victims of matters
being prosecuted by the Office. Act confidentially and ethically in relation to any public attention or
scrutiny.
• Exposure to traumatic material and events relating to criminal matters, which may heighten the risk of
developing vicarious traumaAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

key responsibilities
general administrative support
organising meetings
word processing
data entry
record maintenance
prepare correspondence
generate subpoenas police notices
screening phone calls
responding enquiries

skills
Reception duties, administration, inbox management, email correspondence, inbound calls, front of house, customer service
qualifications
No formal qualifications - background or study of law highly regarded

education
Secondary School/High School