Sustainability – We are certified carbon neutral and committed to reducing our impact on the environment. Charities – We have long-term partnerships with charities working to address homelessness. We're REA REA Group is not your average digital business. From humble beginnings in a garage in Melbourne's east in 1995, we have grown into a leading global digital business, specialising in property.
With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step – whether that's finding or financing your next home.
Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we're proud to be named in Australia's "Top 5" Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.
Where the team fits in The role sits within the Customer 360 tribe in the Customer Marketplace Portfolio of Customer Product & Experience group. The tribe manages the platform and data that powers the best customer experiences. This tribe is on a mission to provide a high quality 360-degree view of our customers to enable delivery of superior value to them. The tribe is accountable for different customer experiences like onboarding, contract management, managing agency and profile information while supporting sales flows. This tribe is also Data owner and publishes foundational dataset making it easily accessible to draw insights and decisions.
You will be working with Customer squad in the tribe and have a focus on how the individual customer and its data is represented, accessed, and transformed to improve the overall customer experience. You will be part of the team that will help uplift our customer data architecture and help to integrate and centralize disparate customer data across multiple systems to deliver a seamless and insightful customer experience. The Customer Squad specifically look after key systems that support the management, evolution and publication of customer data and the relationships between our customers both individual and business. The Customer Team provide interfaces between the systems that support REA's sales teams, customer marketing, customer operations and customer self-service systems such as Ignite.
What the role is all about The Customer 360 tribe is dedicated on improving customer experiences through improving the quality of our data.
We are looking for a Developer who is passionate about working with backend systems. You will be working collaboratively with our product and technical team members to help deliver and to continually refine and elevate our consumers' user journey. The Developer supports the team in the following ways:
Help implement and maintain our new and existing software products Keep abreast of the latest technology advancements to inform product and technical design Proactively contribute to the continuous improvement of products, technology, processes and team development Actively develop skills and experience through continual learning and evaluation Support the Senior and Lead Developer in ensuring code quality and teamwork is being fostered in the development team Who we're looking for Proven skills in modern software development paradigms such as continuous delivery. Demonstrated ability to work in a collaborative environment Able to communicate and collaborate effectively with business stakeholders. Work productively in a fast paced and agile environment An avid supporter of our fully inclusive culture – we celebrate difference and ensure that everyone belongs The REA experience The physical, mental, emotional and financial health of our people is something we'll never stop caring about. This is a place to learn and grow. We're committed to your development – both professionally and personally. Your experience with us is something we take seriously.
We offer: A hybrid and flexible approach to working Flexible parental leave offering for primary and secondary carers Programs to support mental, emotional, financial and physical health & wellbeing Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity. Hack Days so you can bring your big ideas to life Performance recognition programs because hard work should never go unnoticed Our commitment to Diversity, Equity, and Inclusion We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking – be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.
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