Amazing opportunity to join SA's iconic RAA Insurance Full-time permanent position based at Mile End Join a growing team with a high performance, inclusive and supportive culture Are you an experienced and knowledgeable Home Claims Specialist or Insurance Recovery expert looking for a rewarding and exciting new challenge? If yes, then don't miss out on this rare opportunity – Apply now! What You'll Do Step into an exciting and impactful role where you'll manage the recovery process for home claims, ensuring efficient and effective recovery of costs and losses. Your expertise and negotiation skills will help maximise property recovery outcomes for RAA Insurance, while working closely with key stakeholders. As part of your responsibilities, you'll:
Be a trusted expert on property recovery referrals, providing insights and guidance. Negotiate settlements with responsible parties, including individuals, contractors, and other insurers. Analyse and gather documentation essential to claims, from claim details to legal documents. Maintain clear, ongoing communication with members, claims adjusters, legal representatives, and other relevant parties. Uphold ethical standards in your investigations, ensuring confidentiality and fairness. Ensure legal and regulatory compliance with Financial Hardship and Complaint Management. And so much more! About You You're confident, passionate, and self-motivated, someone who thrives in a high-performance environment. You're driven by the desire to help people, especially our members, and want to play a key role in making a positive impact in the community.
Key Skills and Experience We're Looking For: Proven experience in Personal Lines Insurance Claims, Recoveries, or similar roles. Knowledge of recoveries practices, including court procedures and General Insurance Codes of Practice. Strong understanding of privacy principles, dispute resolution processes, and legislative requirements. Exceptional relationship-building skills with stakeholders at all levels. Outstanding communication and analytical skills, with a keen eye for detail. An innovative mindset, able to juggle multiple priorities in a fast-paced environment. If you're ready to take on a role where your skills will directly contribute to RAA Insurance's success while making a meaningful difference, we want to hear from you! Join us at RAA and be part of something truly special.
About us As one of the South Australia's largest and most iconic organisations, we're proud to deliver our trusted range of motor, home, and travel services to more than 820,000 members.
In our vision to make life better for members and better for our community, we're also elevating our offering to include electric vehicle charging, Solar and Battery and more. We've been innovating since 1903, and we're excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.
We're also one of the state's largest employers (and growing!), with more than 1300 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too – but all still proudly SA-based.
Benefits We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:
Free RAA premium road service Access to our RAA Rewards Program Generous discounts on all RAA products Flexible work arrangements Ongoing Training & Development opportunities and a Study Support Program Wellbeing facilities and Corporate Health Insurance Plan To Make a Move That Matters and work for a passionate South Australian organisation with members at heart click 'Apply' to submit your application by: 9am Monday 14th October 2024. You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.
We are committed to building a workplace that's diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, First Nations Peoples, members of the LGBTIQA+ community and people from culturally diverse backgrounds.
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