IVE CX & Data is a division of IVE, Australia's leading holistic marketing company. With an unmatched breadth and depth of offering, we guide our clients from idea to execution. Our landscape is constantly shifting and evolving. As marketing natives, so are we. We are forever seeking new ways to navigate the marketing maze and connect our clients with customers.
Driven by data, we provide deep customer insights and specialist marketing technology services. We then implement these through the creation, production, and delivery of targeted personalised communications, across every channel - physical and digital. We unlock the power of data to give our clients a competitive advantage.
About the role:
This role can be based in NSW (Homebush) or VIC (Sunshine, Braeside or Richmond) and is central to delivering successful outcomes for our clients and business.
As a Project Manager within CX & Data at IVE you are awesome at engaging the project stakeholders and understanding the key benefits your project is aiming to deliver.
You're an excellent communicator and can convey information clearly to suit your audience who may include clients, senior management, developers, digital or operational team members to help them make decisions quickly or to help understand and follow job instructions effectively. You collaborate and bring people with you to deliver your projects on time and under budget. You're able to jump in, where required, to gather and accurately document client's requirements. You enjoy the challenge of coordinating many different moving parts, across multiple projects and teams and are comfortable with data, logic and the SDLC. You keep key stakeholders up to date through regular status reports. You gain a huge sense of satisfaction when you've completed your project and delivered the key benefits your client was after and you freely share appreciation with your project team. You're a big fan of continuous improvement and enjoy the process of unpacking with the project team what was done well and what could be improved for next time, to extract the lessons learnt to apply to future projects.
We're looking for:-
Leadership - sets a clear vision and mission for the project, values servant leadership by addressing and removing obstacles/blockers for the team throughout project duration
Organisation skills - demonstrates strong ability to plan, prioritise and manage tasks using appropriate resources and techniques to ensure work is delivered by the agreed due dates
Problem Solving - uses good judgement and common sense in getting down to the root cause and challenging assumptions to resolve problems.
Decision Making - takes a holistic view, considers potential impacts and able to generate alternatives, critically assess and objectively choose the best option
Clear and Constructive Communicator – has experience communicating with people at different levels and in different departments – for example, PM may need to hold meeting with Senior Executive to make them aware of a project issue that needs to be resolved.
Self-starter – shows initiative
Collaborator – gets along with others, respectful, takes into consideration other people's point of view
Attention to detail – captures and conveys all relevant information accurately and clearly
Excellent listener – listens to understand
Good knowledge of SDLC and Systems - understands the importance of having clearly defined Inputs and their attributes, documentation on what we do with these Inputs to produce the specified Outputs with the goal of full automation
Vendor Management - ensuring vendors are delivering to our business needs
Business Analysis – able to gather and document requirements clearly, concisely, and accurately, apply critical thinking and coordinate the implementation of change requests
Has more than 5 years practical experience in a PM or equivalent role
About you:
Certified/understands PMBOK (Project Management Body of Knowledge) or has undertaken PM training courses
Must have experience in Customer Communication Management - Direct Mail/Print/EDM/Marketing automation
Good knowledge of Software Development Life Cycle (SDLC) is an advantage i.e. understands there's different stages; Analysis, Development, System Testing, User Acceptance Testing before we deploy solution into Production along with potential impacts when changes are introduced along the way
Must be hands on
Keeping calm and resourceful under pressure
Excellent stakeholder relationship management skills
Excellent verbal and written communication skills across all internal organisational levels and external suppliers
Excellent organisational and time management skills
Excellent attention to detail
Solid skills with the suite of Microsoft products – Project, Word, Excel, PowerPoint
Overall you will have a 'can do' attitude to achieve team targets and be goal oriented.
Our Culture & Benefits
As part of our IVE Care program, we invest significantly into employee wellbeing, diversity & inclusion, and workplace health & safety. This has helped us to remain the employer of choice across all sectors that we operate in and attract the best talent.
Our environment is supportive and friendly. If you thrive on being challenged and want to grow professionally, this is a great opportunity.
If this sounds like you, please Apply Now
Applicants must have the right to live and work in Australia.
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