Iron Mountain Program Manager - Truganina, AustraliaAt Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.
That's why we need smart, committed people to join us.
Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.
We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
The Job The Digital Solutions (DS) Program Manager is responsible for the end-to-end delivery of DS cross-functional programs for new and existing customers, ensuring allocated projects are tracked, managed, and implemented effectively, to the required specification and within budget.
The Program Manager works directly with customer business and internal Iron Mountain teams to implement business process management solutions.
Excellent leadership and teamwork are essential to ensure engagement models are followed and all relevant parties are updated on project progress regularly.
The Responsibilities Leading implementation programs of highly complex, multi-service line, enterprise-level technical solutions for DS customers.Manage a matrixed project team including different internal areas based on the project requirements.Ensure internal stakeholder requirements are met including performance, quality, and financial goals.Drive excellence in Project Management by working with either Iron Mountain Project Management Methodology or recognized practices.Serve as a liaison with districts/division to ensure that proper resources are available.Ensure a framework is in place which delivers timely and accurate periodic reporting on project milestones.Work closely with assigned Program Managers from other departments on required complex programs.Create and manage the program-level schedule by integrating individual workstream schedules.Ensure all documentation required for the project's scale are created, revised, and communicated.Lead the development of tools and enhancements to standardize and automate processes.The Person 5-7 plus years of project management experience in a matrix and multi-project environment.3-5 plus years of experience managing implementations of highly technical, enterprise-level BPO, Hosted, or similar systems.Bachelor's degree in Management or related field preferred or equivalent work experience.PMP Certification.Must be proficient with Google Mail, Google Calendar, Google Meet, and have the ability to quickly become proficient with Digital Solution products.Ability to effectively prioritize and execute tasks in a high-pressure environment.Must have clear, executive level, excellent written and verbal communications skills.Iron Mountain is committed to intentionally creating and supporting an inclusive and diverse workforce.
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