Act for fairness and integrity! Vacancy: Principal Engagement Officer, Public Interest Disclosure Unit, Clerk Grade 11/12 – Systems Oversight Branch Location: Sydney CBD with hybrid and flexible working options.Employment: Ongoing or Temporary Salary Range: Up to $181,853. Package includes salary ($139,787 - $161,663), employer's contribution to superannuation and annual leave loading. About the NSW Ombudsman Government agencies touch and impact the lives of the people of NSW every day, and we are there to make sure those interactions are fair. Government is complex and people need to have confidence that someone is holding government agencies to account if their actions are unreasonable, wrong or unlawful.We are that someone. We are the organisation that shines a light on serious wrong conduct in the delivery of government services. Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight.Our scope is broad. We cover services for vulnerable families, including the delivery of community services funded by government; local councils; correctional and youth justice centres; education; environment protection and public transport – to name a few!We work to help resolve problems at an individual level, as well as looking at the bigger picture to promote system improvements in public administration and in the delivery of community services. We are confident in the knowledge that our work will give voice to the individual and bring fairness and balance to how the government delivers to the public it serves. We are committed to providing a range of career development opportunities. We aim to guide and help our people with the skills they need to lead our organisation and give the most impact to what they do. The Role The Principal Engagement Officer is responsible for developing, planning and implementing stakeholder engagement initiatives such as the PID Community of Practice and the yearly PID Awareness Week which assist agencies and public officials to understand and implement the PID Act, and which ensure the Ombudsman is meeting its functions under the PID Act. The role also provides secretariat and strategic support to the PID Steering Committee. The Principal Engagement Officer builds productive working relationships with internal and external stakeholders and will provide high level analysis back to the PID Unit about the issues facing stakeholders, and work collaboratively to develop strategies to address them. This will inform future programs of work across the PID Unit. The Principal Engagement Officer will lead the engagement team to deliver these, and other initiatives and will ensure that the Ombudsman's office continues to provide high quality PID training and engagement across the sector. About you You will have: Experience developing and leading engagement strategies with a wide range of public sector agencies in a complex environment Excellent communication and relationship management skills, and the ability to explain complex concepts to a range of stakeholders Demonstrated skills in negotiating and influencing at a senior level Consistent demonstration of sound judgement and behaviours that align with the values of the Ombudsman's Office Growth leadership approach that builds high performance, and learning culture and shared sense of purpose What can we offer? Competitive salary and future growth opportunities within NSW Ombudsman Flexibility and the capacity to work in a hybrid way Work life balance with a 35-hour work week Opportunity to utilise and hone management and mentorship skills Close to public transport - office is adjacent to Town Hall Train Station Great team environment and culture Notes: Online applications must consist of: Covering letter (max 2 pages) highlighting your claims for the role CV outlining your skills, knowledge, and experience as relevant to this role. The assessment process will be conducted by a standard panel assessment process. A recruitment pool may be created through this recruitment process. A recruitment pool is a pool of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles over the next 18 months. Short listed candidates will be subject to security and other vetting processes. Only applications that are submitted through iworkfor.nsw.gov.au will be accepted. Late applications will not be accepted. All temporary roles may have the opportunity for ongoing employment. Employment at the NSW Ombudsman is subject to the satisfactory completion of security and related vetting including, in part, a criminal records check; signed understanding and acceptance of a range of policies; two statutory declarations relating to conflicts of interest, arrests, charges, convictions and a health declaration. The NSW Ombudsman promotes a diverse workforce that is representative of the communities we serve. We particularly encourage applications from Aboriginal people, people from culturally and linguistically diverse communities, LGBTIQ+ people and people of all genders, and people with disability. We support flexibility and all roles advertised on a full-time basis may be considered for part-time employment. Additional Information is available at the following links.Role descriptionNSW Ombudsman Website Closing date: Friday, 25th October 2024, 11:59PMInquiries can be directed to Recruitment team via ****** We provide adjustments including alternative formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternative formats) or have an enquiry about the support provided, please contact Jean on (02) 83172386 or ******.