About us
We are an established and well-reputed medical clinic located in Wallan, offering a high-quality healthcare service for our patients. We have a supportive, warm, and friendly working environment, and a dedicated close-knit team.
The position
This is an rewarding and exciting opportunity to contribute your skills as a practice manager within a small business and be a part of our ongoing growth and success!
You will play a key role in overseeing the day-to-day operations of the practice, managing financial operations, team leadership and ensuring the efficient delivery of healthcare services to the highest standard.
The position is ongoing casual with appx 20 hours a week. Hours can be flexible and tailored to suit your needs.
What we are looking for in our newest team member:
You are self-sufficient, and able to learn new things quickly.
You are someone who can deliver an excellent service to our patients and demonstrate a high standard of leadership, performance and conduct.
You show initiative, and you are always looking for things to do.
You must be flexible, adaptable and highly organised.
You are somebody who communicates well and possesses a great phone manner.
You love to work - you are always willing to give 100% and you actively participate in the success of the business.
You can follow direction and you are happy to receive constructive feedback.
You are a helpful and considerate person and you work well as part of a team.
You are confident and able to work independently with minimal instruction
You maintain a high level of professionalism and confidentiality.
You have strong computer literacy.
You are able to multitask and work well under pressure.
Skills and experience:
You are a competent practice manager with at least 12 months previous experience in operational and team management within a General Practice environment.
You have experience with conducting payroll and other financial processes through Xero (or similar program).
You are competent in the use of Medical Director, Pracsoft and Hotdoc (or similar programs)
You are thoroughly familiar with Medicare and the MBS
You hold current CPR training (or willing to obtain)
Responsibilities include:
Manage day-to-day operations of the clinic, ensuring a high level of service is maintained.
Manage financial operations such as billings and accounts, perform payroll, and other relevant accounting tasks.
Human resource management, including recruitment, training, performance management.
Implement and maintain quality improvement.
Lead clinic accreditation.
Address patient feedback and concerns promptly and effectively.
Team leadership, supervision, and support of admin and nursing team, including organising of regular meetings.
Liaise with, support and assistance of clinic doctors as required.
Work closely and collaboratively with management colleagues and director to ensure optimal business performance.
Implement and maintain efficient systems and processes to optimize workflow and productivity.
Oversee patient scheduling, billing, and invoicing procedures.
Ensure compliance with relevant regulations, standards, and policies.
Foster a positive and collaborative work environment.
Liaise with healthcare providers, suppliers, and other stakeholders as necessary.
To apply
Please submit:
1. Resume with 2 professional referees AND
2. Cover letter
In your application, please address:
1. Why you feel this role is for you
2. Why you think you would be great for this position
3. What you would like to achieve from this role
4. What drives you
Applicants who do not include all the required information may not be considered.
Only short listed applicants will be contacted.
Job Types: Part-time, Casual
Expected hours: 18 – 22 per week
Work Location: In person
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