Practice Manager

The Organisation
Red Hill Medical Centre is located in Red Hill South, Victoria. Part of the Family Doctor network of GP owned and operated medical practices, Red Hill Medical Centre is committed to providing high quality health care for our patients and offers a wide range of medical and allied services to the community.
The Opportunity
Our busy medical center is seeking an experienced, enthusiastic and motivated Assistant PM or senior medical receptionist looking to take the next step.
The position is offered on a Permanent full time basis.
Responsibilities include: Daily operational management of the front desk which includes but is not limited to general reception and administrative services for the clinic including answering phones, making and managing patient appointments Maintaining a safe, healthy and professional working environmentEnsure processes and systems are in accordance with the National Standards of AccreditationWelcome and assist patients with enquires and appointmentsAnswer and respond to telephone enquiries in a courteous and professional mannerAccurately process patient payments via direct bill, cash and TYROSupport the provision of accurate and timely financial and practice dataTake responsibility for staff management and the efficient delivery of administrative and customer service aspects of the center Requirements: Previous senior medical reception experience is essentialUnderstanding of business operations in a healthcare practiceExceptional customer service and teamwork skillsExcellent communication skills, both verbal and writtenAbility to multi-task and problem solveAbility to master new processes and ITPrevious experience with Best Practice Software is an advantagePrevious leadership or supervisory position in a medical practice is desirableTo Apply
Please send your resume and cover letter outlining your suitability for the role and availability for work.
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