Are you a driven leader with a passion for making a difference in Aboriginal and Torres Strait Islander health? Ngak Min Health is seeking an experienced Practice Manager to join our dedicated team and contribute to the delivery of culturally responsive, high-quality healthcare services to Aboriginal and Torres Strait Islander peoples.
About Ngak Min Health Ngak Min Health provides comprehensive primary health care services with a focus on prevention, early intervention, and holistic care for children, young people, and families. Based at Djarragun College, our multidisciplinary team works collaboratively to deliver general medical services, mental health support, and allied health programs in a culturally sensitive manner.
Role and Responsibilities As the Practice Manager, you will play a key role in overseeing the daily operations of the clinic, ensuring seamless service delivery, compliance with RACGP Standards, and continuous quality improvement. This part-time position offers the opportunity to lead and support a diverse team, including supervising identified positions, managing Medicare claims, and ensuring excellence in clinic performance.
Key responsibilities include: Overseeing the day-to-day clinic functions and client service deliveryManaging Medicare claims, private billing, and client registrations using Best Practice softwareEnsuring compliance with RACGP Standards and maintaining AGPAL accreditationSupervising and providing performance management for direct reportsDriving continuous quality improvement and ensuring clinic administration procedures are up to dateCollaborating with internal and external stakeholders to promote Ngak Min Health's serviceTo succeed in this role, you will have: A minimum of 3 years of management experience in a healthcare settingA Diploma in Practice Management or Business Management (or equivalent)Experience with Medicare claims processing, private billing, and client registration processesProficiency in medical software (Best Practice preferred)Strong organisational, leadership, and communication skillsDemonstrated Knowledge and experience of RACGP Standards and accreditation processes Experience working with Indigenous and/or disadvantaged communities A commitment to fostering a positive, inclusive work environmentWhy Join Us? At Ngak Min Health, you'll have the opportunity to lead a passionate team, drive meaningful change in healthcare delivery, and make a real impact in the community. If you're a proactive leader who thrives in a dynamic and culturally diverse environment, we encourage you to apply.
How to Apply To apply for this exciting opportunity, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for the Client Services Officer role at Ngak Min Health.
Indigenous applicants are encouraged to apply. Applications will be assessed as they are received. If you are interested in this role, please submit your application as early as possible.
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