Policy Officer Innovation Procurement Role type: Temporary Opportunity until 31st December 2025 Grade: Clerk grade 7/8 Location: Sydney We have an exciting opportunity for a Policy Officer to join the Innovation Procurement Pathways (IPP) team within ICT/Digital Sourcing at the Department of Customer Service. The opportunity is initially for 14 months based on current project funding, with possible extension subject to further funding.
This program aims to embed agile procurement practices across government, improve the uptake of new technologies to solve problems people face in NSW, and stimulate growth in the emerging technology sector. You will be at the forefront of delivering innovation-enabling transformation across the NSW Government.
Over the next 1-2 years, IPP will enable better innovation procurement practices through guidance materials, policy frameworks, support services, and education. The program will combine design thinking principles with the collection of evidence through consultation, jurisdictional research, and direct testing to drive change and inform the future support model for innovation procurement.
You will carry out policy research, advise innovation procurement projects directly, and help develop policy frameworks. You will work collaboratively as part of a cross-functional project team that includes business and product owners, a service designer, and an engagement expert to deliver an iterative and consultative change program with user experience at its core.
You will also be responsible for: Keeping up to date with innovation procurement best practices from industry and other jurisdictions Understanding the procurement practices of NSW Government agencies and other public sector organisations to understand their business needs and to ensure IPP will achieve positive outcomes Balancing competing demands to support stakeholder needs while delivering against the IPP program timeline Building and supporting strong working relationships with key stakeholders to facilitate collaboration, information sharing, and issues management to influence outcomes You will be a good fit for this role if you: Are passionate about improving access to the best technology solutions across the NSW Government and stimulating growth in the emerging technology sector Have experience working with ICT/Digital initiatives and/or procurement practices in either a policy or project delivery capacity Are familiar with design thinking, user-centric design, and/or change management Have strong research and communication skills and demonstrated experience producing a range of materials for different audiences, including visual formats Can juggle strategic priorities with day-to-day tasks, anticipate resourcing issues, and communicate proactively with other team members to resolve them Applying is easy! Launch your career to the next level by clicking 'Apply Now' and submitting your resume and a cover letter (cover letter maximum 1 page) outlining how you meet the skills and experience of this role.
Salary Grade 7/8, with the base salary for this role starting at $106,025 base plus superannuation.
Click Here to access the Role Description. For enquiries relating to recruitment please contact Esther Dah via
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Thursday, 9th October 2024 at 9:59am Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here .
We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process , please contact our Diversity, Equity and Inclusion team via or 02 9494 8351.
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