About Avant Avant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years. Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers. As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our members, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities. About the Role The People and Culture Co-ordinator will contribute to the success of Avant by providing advice and support on a broad range of people matters. The People and Culture Co-ordinator will provide assistance to the People and Culture team on a range of services covering the employee life cycle. This will include working autonomously under the guidance of the People and Culture Manager to provide advice to managers and employees on people related matters. This is a 12 month Max Term Contract opportunity based in our Sydney Darling Park offices. We have a hybrid work policy. Key Challenges: This role provides support across the broad generalist spectrum and requires an ability to manage and prioritise a busy workload in a fast paced, changing environment. The position operates in a specialist environment and the incumbent is required to use initiative and judgment in contributing towards the development and implementation of plans, policies and practices in the People and Culture area. The position will be aware of information that will require a confidential approach to the work undertaken. Key responsibilities: Act as first point of contact for people leaders and employees in the resolution of a broad range of human resource enquiries, including managing the People and Culture inbox Provide policy guidance to managers and employees Provide advice to managers and employees on basic contractual matters and performance and recruitment issues Manage administration of process, including correspondence, exit interviews and surveys Manage data integrity and online platform for annual and quarterly engagement surveys Manage contract and correspondence preparation for all employees, ensuring templates are appropriately utilised and maintained Provide ad-hoc support to Talent Acquisition team to manage the administrative aspects of the recruitment function Provide support for annual remuneration review process Contribute to the development, implementation and monitoring of policies, procedures, processes, guidelines to gain efficiencies and improve service Assist People and Culture team with implementation of strategic initiatives including ownership and project management of some people and culture business improvement projects Ensure organisation charts are accurate and regularly updated and available on the intranet Manage employee reward and recognition and service award programs Participate in and provide support for key People and Culture initiatives, including undertaking research Participate in WHS Committee, take minutes and manage People and Culture reporting requirements, including quarterly Incident/Injury Notification report To be successful you will have: Relevant Human Resources work experience and/or degree qualified in Human Resources or similar discipline, or working towards Ability to deliver exceptional service by focusing on the needs of employees and leaders Ability to inspire confidence of leaders and employees through effective verbal and written communication skills demonstrated by approachability and timely resolution of enquiries Ability to take the initiative to proactively and independently resolve issues, and to also recognise when issues require escalation. Proactively provide solutions to problems outside of remit as part of escalation. Strong attention to detail Proven ability to plan and establish priorities and work to strict timelines whilst managing a busy workload Ability to deal sensitively and constructively with issues which impact on employees If you are passionate about delivering exceptional customer service - apply now! Please note: Avant Mutual is a vaccinated employer. Prior to the commencement of your employment by Avant, you are required to be fully vaccinated against the Covid-19 virus or have a medical certificate stating that you cannot receive a Covid-19 vaccination for valid medical reasons. Why work at Avant? At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career. We value our people by offering an inclusive workplace with a diverse range of benefits, flexible working options, career development, and internal mobility opportunities. Our flexible working arrangements are designed to enable genuine work-life balance. Your development is our priority and we have a variety of learning and development programs that will support you in your career. We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support. We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others. For further information, please contact our Careers team at ******.
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