Peer Mentoring Senior OfficerApplyLocations: MelbourneTime Type: Part timePosted on: Posted 12 Days AgoJob Requisition ID: JR32474Overview:Part-time Continuing position (0.8 FTE)Salary HEW 6 + 17% Superannuation and Flexible Working ArrangementsBased at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the UniversityAbout The PositionIn this role, you will lead a dedicated team responsible for implementing academic peer mentoring programs across all RMIT locations, both locally and internationally. You will work closely with the Senior Coordinator, Library Concierge, and Peer Mentoring to support daily operations and continuously enhance initiatives for RMIT learners through digital platforms. Peer Mentoring is a crucial service offered by the Library and works in tandem with Study Support services to provide a unified service for all RMIT students.The incumbent will collaborate with stakeholders to support the integration of mentoring and student engagement initiatives, in accordance with the University's strategic goals.To be successful in this position, you'll have:Demonstrated experience in coordinating student support services and communications, with a strong focus on student engagement and experience.Proven ability to deliver high-quality customer service by understanding and addressing stakeholder needs.Experience in working and communicating and collaborating effectively with a range of stakeholders.Highly developed organizational and interpersonal communication skills.Proven ability to work independently, use initiative, prioritize tasks, and meet deadlines in a demanding environment, with excellent attention to detail and a commitment to quality assurance and continuous improvement.Demonstrated strong analytical and problem-solving skills, with the ability to develop and implement innovative and creative solutions.Proven ability to adapt to changing software, digital technology, and service delivery requirements.Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.About the GroupRMIT University LibraryRMIT University Library is a creative partner in the achievement of RMIT University's teaching, learning and research strategic goals. It engages with other groups within the University to design initiatives that have a positive impact on the student experience including the provision of direct support, peer mentoring facilitation, advice and guidance for students' academic skill development. It provides accessible and inclusive resources, services and facilities to support the information needs of RMIT's large and globally distributed student and staff population.To ApplyPlease submit your CV and covering letter addressing your suitability for this position by clicking on the 'Apply' link at the top of this page.For further information about this position, please see the Position Description hyperlinked below or contact ****** Close:22 Aug 2024 11.59 pmRMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via ****** are a Circle Back Initiative Employer – we commit to respond to every applicant.
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