The Payroll Manager is responsible and accountable for ensuring that service to our customers is delivered according to our Service Level Agreements (SLAs) and is of the highest quality.At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.Ko te take ka parekareka e koe ki te mahi ki konei | Why you will enjoy working hereDowner is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:A Thriving head office in Wiri, with free parkingHealth care and Wellbeing benefitsDeals & Discounts from local and national retailersWhanau ScholarshipsDevelopment programmes and ongoing career opportunities across NZ & AustraliaTe Kowhiringa | The OpportunityThe New Zealand Payroll Operations team provides finance-related support to Downer's operating businesses. We believe that building the best team, with the right capability and structure, whilst simplifying our services to eliminate complexity, will result in the right customer experience.As a Payroll Manager, you will join and lead a team of 25 professionals working collectively to ensure the efficient delivery of payroll services in accordance with Legislation, Company policies, business systems, and service-level agreements. We operate in a high-volume, manual payroll environment where we take pride in maintaining operational excellence.Your day-to-day accountabilities will include:Manage the Company's payroll function including processing payroll, processes, and procedures.Manage and support Team Leaders.Manage compliance, ensuring the payroll function is run in accordance with legislation, pay cycle requirements, applicable employment agreements, and company policy.Manage the resolution of payroll interpretation issues and queries.Provide support and mentoring to payroll team members when dealing with payroll and business-related issues and queries.Maintain proficiency with relevant payroll law and offer advice and recommendations to management to ensure breaches do not occur.Manage involvement with IRD processes, ensuring positive relationships with IRD are maintained.Manage the relationship between Payroll and HR/Recruitment and their initiatives, to build a proactive and positive collaborative approach which provides a strong basis for process and systems improvements.Manage and analyse payroll data as required.Your day-to-day responsibilities will include:Maintain clear communication with customers and key business stakeholders.Active engagement with the business to build positive relationships.Support the relationship with the key business stakeholders.Triage escalations, working collaboratively with the functional leads to critically assess issues and work with them through to resolution (operational support as required).Support The Downer Standard through process review and documentation.Identify areas of improvement, waste opportunities and work with the functional leads to execute.Manage service level agreement with customers.This is a Full-time, Permanent position based from Wiri, Auckland. Hybrid work arrangements are available to help with that work-life balance.Nga Pukenga Motuhake | Important SkillsA practical and positive attitude, an interest in process improvement and the ability to build effective relationships and credibility with customers at all levels across the business.Sound understanding of NZ IR/ER law.JDE/SAP or similar ERP as experienced user (5+ years).High volume data entry environment, preferred Shared Services.Excellent communication, organisational and troubleshooting skills will serve you well.The ability to work under pressure and to tight deadlines.Payroll Management experience within an organisation of 1000+ employees beneficial.Be proficient in Microsoft Office Suite and have JDE experience (advantageous).Ko wai matou | Our OrganisationWant to know more about what it is like to work at Downer? Then head to our People Site.Me pehea ki te tono | How to applyIf this sounds like the opportunity for you, click Apply Now to submit your application!We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please let us know.At Downer, our approach to diversity is what sets us apart. Our people can be their best by bringing their most authentic selves to work every day. Downer is made up of more than 30,000 people who are all different. Different preferences and perspectives. Different histories and heritages. We are different in the way we think, the actions we take and the unique value we contribute to Downer and it's these differences that are Downer's greatest strength. As an inclusive employer, we welcome applications from everyone - bring your difference.#J-18808-Ljbffr