Salary: £27,569 with up to £39,000 OTE plus benefits Type of work: Permanent Location: Perth About the roleWe offer our Parts Advisors: £39,000 OTE, made up of a competitive hourly rate, plus salary bonuses 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progression And much more… Hours Monday - Friday, 8am - 5.30pm and alternative Saturdays 8am - 12pm. Responsibilities Our Parts Advisors are responsible for keeping our workshops well-stocked with the right parts to maintain our vehicles whilst also updating customers in relation to their vehicle journey through every stage of the process. Being a pivotal member of the Aftersales team and making sure that the communication channels are at a high level, whilst maintaining a close working relationship with our Workshop Control and Customer Advisors to achieve a high level of customer satisfaction by effectively dealing with all parts orders and updates accordingly.Day-to-day dutiesIdentifying parts required for a vehicle.Ordering parts from internal and external sources.Picking and packing parts.Communicating with the workshop.Providing a quick and accurate service to our customers.Invoicing.Reviewing digital communications for customers.Stock management.Essential skillsKeen to learn, with a can-do attitude.The ability to work independently, but also as part of a team working towards the same goals.A great communicator – friendly, clear and concise.Enjoy working with your customers.Happy using computers, although we'll provide training on all the systems you'll need.Diversity and Inclusion Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work.Benefits Every Arnold Clark employee is entitled to a wide range of benefits, including: Discount on new and used vehicles.Contributory pension scheme.Private medical insurance.Life assurance.
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