Job posted: 24/09/2024
Organisation: The Royal Children's Hospital
Occupation: Medical and Nursing
Reference: 12283
About The Role: This is a full time/fixed term position at 80 hours per fortnight within the Parkville EMR team.
You will be responsible for leading the following EMR solutions: Help Desk and Data & Devices, Users, Providers and Security, HIM, Identity, Reporting and Charging. This position reports to the EMR Director and will collaborate with them on work priorities as well as resolution and escalation of issues.
The EMR Support Services Application Manager will be responsible for managing the EMR Help Desk, Users, Providers & Security, HIM, Identity and Reporting Application Leads to deliver 24 x 7 application support, EMR incident management, updates and changes to EMR build/configuration including new projects, enhancements, releases and software upgrades. You will provide leadership, expert advice and oversight to all Support Services application leads.
This role will facilitate appropriate decision making and ensure overall governance is facilitated, supporting health service clinicians to make design and workflow decisions and deliver a solution that meets the needs of the end users, the required service levels and enables efficient operation and support. This position may be required to work on a rotating on-call roster after hours and will be remunerated as per the award entitlements.
Classification for this position will range from AO99 (base salary $130,000 to $160,000 per annum, plus superannuation).
What You'll Achieve: As a senior project team member, provide leadership and guidance to your team, to other workstreams, vendors, and stakeholders through your daily interactions.Manage EMR Support Services Application staff resources to provide day-to-day technical support of the service both in-hours and out of hours.Lead the EMR Support Services Application Team in engaging with and facilitating Parkville EMR Service clinical staff to make design and workflow decisions and coordinate the build and implementation of these decisions into the EMR.Your Skills and Experience: A tertiary qualification in healthcare, science or IT related field (or equivalent experience).A minimum of 3+ years of EMR, eHealth or hospital management experience.Experience in leading and managing a large complex team.EMR certification and or equivalent experience – minimum of 2 years.Other Requirements: Current National Criminal Record Check, or willing to obtain.Valid Working with Children Check.Compliance with RCHs "Staff Immunisation - Prevention of Vaccine Preventable Diseases" procedure.Why work at the RCH? RCH enjoys high employee engagement and is committed to staff safety and a positive culture. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.
We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.
The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members of the LGBTQI community and people with disabilities. It is a requirement of your employment that you be fully vaccinated against Covid-19, and Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children's Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.
It is also a requirement of your employment that you comply with any direction given by The Royal Children's Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption.
Are you ready to join our team? Apply online by clicking on the "Apply" button.
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