Communications ManagerDepartment: Strategic Communications - Australia RetailDivision: Communications & Public AffairsLocation: MelbourneAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Communications Manager in our team, you'll play a key role in helping to deliver communications in support of transformation, change and special projects across the enterprise. This role will develop and implement change communication strategies to effectively support the delivery of successful change programs and initiatives across the bank, while maintaining a keen eye to reputation risk management. You will also work closely with, and provide consultative support to, project change leads, initiative leads, Talent & Culture, and business stakeholders in planning, implementing, and monitoring the communications strategies and activities needed to support change programs and initiatives.Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.Role Type: PermanentRole Location: 833 Collins Street, Docklands VIC 3008Work Hours: Full-timeWhat will your day look like?As a Communications Manager, you are accountable for:The effectiveness of the change communication strategies in delivering various programs or initiativesDelivering coordination and delivery of communication activities in support of change and special project initiativesMonitoring the sequencing of change communications to manage reputation risk and issues, escalating to Senior Manager, Change & Project Communications when requiredSupporting the continuous improvement of processes aligned to strategic narrative of the divisionThe effective use of regular enterprise communication channels such as all-staff webcasts, open mics, Weekly Wraps, roadshows in support of change programs or initiativesTimely escalation of risks and issues to the Senior Manager, Change & Project CommunicationsStaying in touch with best practice and emerging ideas on change communicationsWhat will you bring?To grow and be successful in this role, you will ideally bring the following:Strategic thinking: outcomes focused, displays business acumen, strong problem-solving capability, creative in finding solutionsBroadens perspective: strong on maintaining situational awareness, looks ahead for obstacles and opportunities, and curious about new information and diverse perspectivesExercises sound judgement: makes sound and timely decisions, calm under pressureProject management: ability to produce, consult and follow through on significant communications plans and strategies (incl. digital and social)Strong stakeholder management and influencing skillsWriting: strong writer and editor in multiple styles and for a broad range of channels and situationsYou're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.So why join us?From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 74045.Job Posting End Date
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