Manage and coordinate the packing and removals team to meet service delivery targets and customer expectations. Oversee the packing, loading, transportation and unloading of customer belongings with a focus on quality and care. Ensure all packing materials, equipment and vehicles are well-maintained and readily available. Monitor inventory levels and place orders for packing supplies as needed. Provide hands-on support to the team during peak periods or complex moves. Identify opportunities to improve operational efficiency and implement process improvements. Foster a positive, safety-conscious work culture and provide coaching and development to team members. Liaise with the customer service team to address any customer queries or concerns.
Key Responsibilities: Manage and coordinate the packing and removals teamOversee the packing, loading, transportation and unloading of customer belongingsEnsure all packing materials, equipment and vehicles are well-maintainedMonitor inventory levels and place orders for packing suppliesProvide hands-on support to the team during peak periods or complex movesIdentify opportunities to improve operational efficiency and implement process improvementsFoster a positive, safety-conscious work culture and provide coaching and development to team membersLiaise with the customer service team to address any customer queries or concerns Requirements: Minimum 2 years' experience in a packing/removals management role within the transport and logistics industryExcellent planning, organisational and problem-solving skillsStrong leadership and people management capabilitiesAbility to work effectively under pressure and meet deadlinesSound knowledge of packing techniques, materials and equipmentForklift and other machinery operating licences highly regardedStrong customer service orientation and communication skills What We Offer: Competitive salary and performance-based bonusesOpportunities for career progression and professional developmentDiscounted health insurance and gym membershipsFlexible work arrangements and generous leave entitlementsA supportive and collaborative work environment Applications close by 16/10/2024.