Just Better Care Brisbane South/East & Toowoomba provide in-home aged care and disability services, supporting people to live independently at home and within their community. We are owned and operated locally empowering our customers by putting individual preferences and support needs at the centre of our approach.
About the role The Package Manager role will perform an integral role in ensuring that our individualised services are developed and delivered to customers, through intake, development, maintenance and review of the customers' individual support plans in consultation with customers, their family or guardians and the key health professionals.
Working days: Monday to Friday 8:30am - 4:30pm. Key Tasks: Undertake customer enquiries, intakes, assessments and planning by assessing, monitoring care supports and client budgets, reassessing and reviewing the needs of the customer.Ensure appropriate information is provided and explained to the customer at all times regarding service agreements etc.Where applicable, develop strategies which will address the identified needs of the customer in consultation with their representative/s where appropriate, and connection to Allied Health Professionals in accordance with funding guidelines.Provide Case Management services to customers, and representatives where required.Manual Handling training for our Support Workers.Provide Occasional Nursing Care (Basic Wound Care) to our customers based on their healthcare needs.Uphold compliance to Policies & Procedures and WHS and the Just Better Care culture.Benefits and perks Be part of a passionate team that operates locally within the community.Weekly pay.Ongoing support and training.Employee Assistance Program.Skills and experience Diploma - Enrolled Nurse (Preferably 1-3 years experience working as an EN - With current AHPRA registration).Cert IV Training and Assessment would be beneficial, but not mandatory.Required: Current and clear Criminal Record Check.Working With Children Check (or willingness to obtain).NDIS Worker Screening Check (or willingness to obtain).Current Driver's License.Case Management experience would be beneficial but not mandatory.Experience maintaining computerised customer information systems.High level administrative and organisational skills.High level of written and verbal communication skills.Demonstrated ability to contribute positively to the team.Ability to develop and maintain links and supportive networks with specialist services.Ability to work flexibly to respond to changing customers' needs.Ability to coordinate services according to relevant program guidelines.
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