About the RACGPThe Royal Australian College of General Practitioners (RACGP) is the voice of general practitioners (GPs) in our growing cities and throughout rural and remote Australia. For more than 60 years, we've supported the backbone of Australia's health system by setting the standards for education and practice and advocating for better health and wellbeing for all Australians.We foster the future of general practice through our profession-led, community-based training model for the Australian General Practice Training Program and other training pathways. We train GPs to deliver quality, whole-person care to patients across Australia, support their ongoing professional development and provide a point of connection for GPs serving communities in every corner of the country.We're committed to diversity and social inclusion and encourage applications from people who identify as Aboriginal and/or Torres Strait Islander, people with disability and people from culturally diverse backgrounds. If you require any support or adjustments to participate in any stage of our recruitment process, please let us know in your application.About youAs our Operations Team Leader, you will have the responsibility of providing leadership and support to the Training Coordination Team Leaders, as well as the local and regional operation and medical education teams. You possess the following:Tertiary qualifications in relevant disciplineExperience in leading and supporting a teamExperience in project management methodology and change managementExtensive experience in a service delivery function with a customer-centric focusAbout the opportunityThe Operations Team Leader reports to the Regional Operations Manager and works with the local and regional teams ensuring the GP Training program continues to meet agreed program outcomes. You will be responsible for the following duties:Deliver stakeholder engagement plans through guiding and mentoring regional and local teamsCase manage complex program participant relationships and issues through a dedicated concierge serviceProvide accurate and timely program and policy advice to program participants when team members require leadership supportEmploy best practice project management to ensure project outcomes are achievedDrive continuous improvement activities across the regionLead the training support team inspiring and motivating team members to foster innovation, creativity and high performanceThe BenefitsFull charitable salary packaging arrangementsHybrid working arrangementsProfessional Development ProgramHigh-profile health and education organisation where progressive leadership, innovation integrity, collaboration and accountability are valued.To ApplyClick on the 'Apply' button to submit your CV and cover letter as one document.We will commence the recruitment process as applications are received and this may be finalised prior to the closing date.Towards the end of the process, applicants will be asked to complete pre-employment screening, which may include reference checks and/or a National Police Check. Applicants must have the right to work in Australia.For a copy of the position description, visit this link.Applications close: 9th of October 2024We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.The RACGP acknowledges the Traditional Custodians of the land and waterways in which we work and live. We recognise their continuing connection to land, water and culture, and pay our respects to Elders, past, present and emerging.
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