Operations Specialist Gateways

Networks & Systems Administration (Information & Communication Technology)Government - State (Government & Defence)The successful candidate will establish and maintain highly effective working relationships with other staff within the branch to ensure the alignment and integration of operational services, processes and service levels across the branch.Role responsibilities:Provide high level technical skills in the analysis of IT system issues and the formulation, design and provision of appropriate solutions and improvements.Provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, preferably with the ITIL framework.Ensure end to end service delivery for enterprise systems within Queensland Health.You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience.
Within the context of the responsibilities described above under 'Key Responsibilities', the ideal applicant will be someone who can demonstrate the following:Demonstrated ability to develop and promote Information Technology Service Management (ITSM) processes based on the ITIL framework, primarily incident / problem / change / release / configuration management.
(SFIA Code: ITMG 5, USUP 4; PBMG 5; CHMG 4)Demonstrated technical expertise and experience in some of the following technology domains to analyse ICT system issues, and contribute to the design and implementation of appropriate solutions and improvements.
(SFIA Code: SYSP 4; TECH 4, HSIN 5)Network Firewalls; e.g.
Checkpoint or Cisco ASANetwork Security; IPS, Antivirus, AntimalwareNetwork Management; Routing, BGP, NACLoad Balancing and Clustering, NATExternal Access, Site to Site and Dynamic VPN's, Citrix, VDIDemonstrated ability to provide high level of technical expertise to provide technical direction, standardisation, professional advice and support of enterprise infrastructure in a large customer focus organisationBenefits of working with eHealth Queensland:By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.You will enjoy a variety of benefits, including:Competitive salary + generous superannuation and leave loadingFlexible working arrangementsCareer training and developmentTo apply for this exciting opportunity, submit your resume and a cover letter or short statement (maximum 2 pages) online today.#J-18808-Ljbffr