About FGH:
At FGH, we're passionate about sharing the tropical lifestyle through our vibrant venues: Shorehouse, Rockpool Pavilion, Polola, Shaw & Co, and Shoredrive Motel. This position will oversea our Strand Locations. Located in the heart of Townsville's bustling beach precinct, we offer our guests stunning views of Magnetic Island and unforgettable sunsets.
The Role:
We're looking for an innovative and dynamic Operations Manager to lead our team and drive growth across our establishments. Reporting directly to the Managing Director, you will play a crucial role in shaping our operations and enhancing our guest experience. Hands on restaurant Management experience is essential for this role.
Key Responsibilities: Elevate Customer Experience: Ensure every guest leaves with a memorable experience and a desire to return.Drive Business Growth: Develop and implement strategies that optimize turnover and enhance profitability.Build a High-Performance Team: Lead, inspire, and nurture a motivated team that thrives on collaboration and excellence.Ensure Compliance: Oversee adherence to industry regulations and maintain the highest operational standards.Manage Facilities: Coordinate asset management and facility maintenance to ensure our venues shine.Strategic Planning: Develop comprehensive business plans, budgets, and marketing strategies that align with our vision.What You Bring: Proven experience in hospitality venue management, within high-paced restaurants.A strong customer service ethos with excellent people management skills.Financial savvy and analytical skills to manage budgets and drive profitability.Detail-oriented with a disciplined approach to handling competing priorities.Relevant qualifications in tourism, hotel management, or business are highly regarded.Why Join Us? Competitive Salary: We offer a competitive remuneration package that reflects your skills and experience.Vibrant Work Environment: Be part of a team that shares a love for the tropical lifestyle and exceptional hospitality.Career Growth: Opportunities for professional development and advancement within our growing group.Ready to Make an Impact?
If you're excited about leading a talented team in a stunning tropical setting, we'd love to hear from you! Please send your resume to ******
Applications close at 5 PM on Friday, October 11, 2024. Join us in creating unforgettable experiences for our guests!
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as an operations manager?
How many years of people management experience do you have?
Do you have customer service experience?
How many years of hotel management experience do you have?
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What can I earn as an Operations Manager
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