Introduction: GSL: A Good Start to Life
Are you an experienced leader in the child protection or disability services sector looking for a rewarding and long-term role? Do you thrive in a dynamic environment where your skills in service management and team leadership can shine? If so, we'd love to hear from you!
About us Our 'why'
We exist because not all children in our community who were born with, or acquire a disability, have a good start to life.
Our 'how'
Our programs and services cater to the needs of littlies through to young adults aged 0-24 years, supporting their home life, learning and social inclusion.
Our 'what'
We support life skills development, so all children have what it takes to be a valued member of community.
We are a small but passionate provider dedicated to empowering young people with disabilities through purposeful supports aimed at developing life skills and independence. As we expand our services, we need a strong Operations Manager to join our team.
Description: About The Role
As our Operations Manager, you will oversee and manage our service delivery, ensuring high standards of care and compliance. You'll be a key player in our senior leadership team, responsible for driving operational excellence, supporting our dedicated staff, and making sure that our participants receive the best possible support.
Key Responsibilities: Lead and support service delivery teams to achieve performance and service goals.Ensure compliance with all regulatory and quality standards, conducting audits and implementing improvements as needed.Manage resources efficiently, including staffing, equipment, and budgets, to optimize service delivery.Engage with participants, families, and stakeholders, acting as the main point of contact for feedback and concerns.Drive continuous improvement in service delivery processes and outcomes.Oversee risk management, WHS, and crisis response to maintain a safe and effective service environment.Ensure seamless operations across the organization. Skills and Experiences: What We're Looking For: Proven experience in a leadership role within the disability services sector.A strong commitment to person-centered care and service excellence.Exceptional organizational, communication, and problem-solving skills.Ability to inspire and lead teams, driving performance and engagement.Experience in managing compliance, budgets, and operational plans.A passion for making a positive impact and a desire to grow with us long-term. Why Join Us? Be part of a supportive and inclusive team dedicated to positive outcomes for young people with disabilities.Opportunity to shape and grow our services as we expand our impact.Long-term role with professional development opportunities.Competitive salary and benefits, aligned with your experience and commitment. If you're ready to take the next step in your career and are looking for a role where you can truly make a difference, apply now! Join us in creating meaningful change for the young people we support.
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