Job ID: 2864307 | Amazon Commercial Services Pty Ltd
Here at Amazon, we are currently seeking experienced Operations Managers to join our Customer Fulfillment team at our Fulfillment Center in Ravenhall.
This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, whereby you get to define the process flows and shape up standard work routines as the operations scale up.
As an Operations Manager, you'll deliver inspiring, inclusive leadership for the teams you supervise.
You won't shy away from getting involved whenever necessary.
You'll be directly responsible for supervising a team of Area Managers and their direct reports, reporting to the Site Lead of your Fulfillment Center.
The quality of your leadership is key to achievement in this role: you'll motivate and inspire your teams to do their best work while planning schedules and activities that balance their needs with that of the business.
Another key aspect of your role will be to coordinate numerous process improvement projects, aiming to streamline all activities for yourself and the team members you supervise.
The ideas, innovation, and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.
Please note the shift pattern is set based on 4 days on and 3 days off.
Key Job Responsibilities:Maintain Health and Safety standards within your remit area while promoting an inspiring Health and Safety culture on-site.Become a subject matter expert on specific, larger-scale processes and activities within FCs.Handle timely data collection and update operations metrics on an hourly basis in your inventory control and systems environment.Aim to achieve productivity targets, reduce cost per unit, eliminate errors, and ensure a high-quality customer experience.Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules, and performance levels.Implement process change and contribute to cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.BASIC QUALIFICATIONSPrevious experience in leading large, diverse teams.Experience in employee and performance management.Excellent communication skills, both verbal and written.Proven experience in a similar, innovative logistics, distribution, or manufacturing environment.Proven ability to establish and carry out root cause analysis, and then extract and analyze the data generated.PREFERRED QUALIFICATIONSExperience with performance metrics, process improvement, and Lean techniques.Demonstrated problem-solving and analytical skills.Experience with a contingent workforce during peak seasons.Knowledge of Lean, Six Sigma, and Kaizen methodologies would be highly advantageous.Completed Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.Acknowledgement of country:
In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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