Hi! I'm Shaun, Operations Manager at Heartland Bank Australia, we're looking for an Operations Associate to join our team on a 6 month contract, based in Melbourne, Australia.
Is this your next role? You'll be responsible for completing operational tasks which support the growth of the business, including fulfilment, customer service and administration. You'll also assist in ensuring the Operations team meets required service levels. You'll play an important role in reporting and data analysis when required and contribute to the Operations team in product related and process improvement work. You'll assist in documenting procedures, training, and working with both internal and external stakeholders.
Does this sound like you? You're accurate in your work and detail focused. With loads of initiative, you're a great communicator who's able to work independently and in a team. Deadlines don't phase you and your accuracy remains consistent under pressure. Happy to flex, you work at a fast pace.
You'll have:
Experience in retail banking or office administration is preferableConfident and professional verbal and written communication skillsWillingness to take ownership and deliverAbility to document processes and work towards improvementAbility to work with others in a team environmentA bit about us and what we do
At Heartland Bank, we focus on providing Australians with specialist banking products that are the best or only of their kind. We do this digitally so our customers can spend more time on the things that matter most - instead of waiting in a queue to speak with someone at a bank.
We're well-established in Australia and have been serving Australians since 1971. Through Heartland Finance, we're the leading provider of reverse mortgages, and through StockCo, we're a leading provider of specialist livestock finance. We're part of the Heartland group of companies which has more than 145 years of experience in financial services. Heartland is listed on the New Zealand and Australian stock exchanges (NZX/ASX: HGH).
Can you see yourself here?
Our values define who we are. We're innovative and always evolving. We work together as one team and have big ambition. We offer real opportunities for learning and career development. You can also get involved in driving change through our internal groups, including our rainbow committee, Growing Families, wellbeing, and sustainability groups.
Our perks include flexible working, breakfast supplies, weekly team social activities, flu vaccinations, and more.
Diversity & inclusion
At Heartland, we're proud to celebrate the many characteristics that make us different. We're committed to improving the inclusiveness of our workplace, enabling our people to be authentic and helping us better understand and respond to our customers. We're an equal opportunity employer and we strongly encourage everyone to apply. Let us know if you need support throughout the application or interview process including a sign language interpreter or speech-to-text reporter. Feel free to share your pronouns in your application.
Keen to learn more?
To learn more about Heartland, check out our website heartlandbank.com.au or follow us on LinkedIn linkedin.com/company/heartland-bank-Australia.
Please note you must be eligible to work in Australia.
Reference # 6068
Posted on 20 Nov 2024
Closes on 27 Dec 2024 09:00
Location(s): Melbourne
Expertise: Accounting/Finance, Administration & Office Support, Customer Service, Operations
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