Online Customer Service Coordinator - Xmas

We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance.
We are always on the lookout for dedicated, fashion-forward, and like-minded individuals!
Online Customer Service Coordinator - XMASJob no: 787485
Work type: Casual, Part time
Location: Melbourne - Central
Categories: Call Centre

About the Just Group At the Just Group, we pride ourselves on our people driving the ongoing success of our business!
We are an established, progressive, and growing multinational organisation with seven iconic retail brands – Peter Alexander, Just Jeans, Jay Jays, Smiggle, Portmans, Dotti, and Jacqui E.
About the Role We are looking for enthusiastic customer service superstars to join the Just Group in our Online Customer Service team!
Responding to customer enquiries over email and phone, you will support the increased online traffic as we look towards the busy Christmas period!
We have multiple casual positions available and are looking for candidates with flexible availability across October towards the end of January.
We can offer shifts for up to 38 hours per week, and this role will be 100% working from home.
Our Call Centres are open from 7am – 9pm Monday to Friday, and there may be ad-hoc weekend shifts depending on business needs.
What we are looking for Strong communication skills both written and verbalStrong organisational and time management skills including solid attention to detailSolid track record in providing exceptional customer service in either a FMCG or Retail environment preferredDeliver a great customer connection with strong communication and listening skillsDemonstrated knowledge of online shopping and have access to a strong internet connection from homeHave a friendly and positive attitude!If you have a positive attitude and are great with customers, then we want to hear from you - Apply now!
Advertised: 13 Sep 2024 AUS Eastern Standard Time
Applications close: We acknowledge the Traditional Custodians of Country throughout Australia and recognise their continuing connection to land, waters, and communities.
We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders, past, present, and emerging.
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