Office Administrator - Sales & WarehouseMungalli Creek Dairy is a family-owned paddock to plate producer of award-winning Biodynamic (organic) and gourmet dairy products and a distributor of a wide range of organic and gourmet grocery lines.Our unique business model provides employment across the region as well as supporting 8 family farms.We are building a high-performing team to take the sales of our premium dairy and gourmet products to the next level.This Admin position is based at our Cairns Depot in Woree.About the roleWe have an opening for a full-time team member with strong customer service, sales support and data entry skills. You will be used to a busy FMCG environment and also have capabilities to carry out stocktakes and some purchasing and receipt of goods.Based at our Cairns Sales & Distribution Depot in Woree, hours are 5 days a week, Mon-Fri, typically 7am-4pm, with some occasional 5am starts to relieve staff absences when needed.Your commitment to outstanding customer service will assist our team in growing sales significantly. Strong organisational, time management, numeric and administrative skills are essential to help our sales and warehouse team deliver our products in time and in full.Responsibilities:Providing excellence in customer service;Data entry, and processing orders & invoices to meet truck departure schedules;Stocktakes, Purchase Orders and Receipting;Daily phone sales to promote and upsell our products;Sales data analysis and reporting;Banking, filing, emails and general administrative duties;Systems administration of our CRM and ERP;Updating our online catalogues and price lists;Your Key Attributes:Customer FocusedStrong Data Entry SkillsInvoicing, ERP and CRM Systems ExperienceFriendly & Upbeat with a can-do attitudeGood team player and effective communicatorCompetent with Microsoft Office Suite, Excel and ERP Data Entry;Organised with excellent office administration skillsStocktaking, Ordering and inventory experience;A friendly and effective communicator who enjoys phone sales;If you would like to work for North Queensland's best-known Biodynamic and Organic Milk Brand helping grow a great family business that supports local family farms in our region, then apply now.This is a full-time long-term role, suitable for someone who wants to be based in Cairns long-term and is unsuitable for travellers and WHV holders.
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