About you: Previous experience in administration supporting both a remote and onsite team.
This role will come with a full induction and training program to get the individual up to speed.
What we hope you have: Clear and friendly communication over the phoneBe proactiveConfidence dealing with people of all levelsA methodical approach to ensure all items are ticked off for the dayA time management expert who can prioritise and step it up when it's busyAbout the Role: We are looking for a Full-time Office Administrator to join our Yennora team.
This critical role is the first point of contact for all customer enquiries.
It is essential that the person in this role can build rapport in person and over the phone and facilitate all aspects of customer service.
This position will also provide sales and administration support.
Some of what you will be doing: Displaying a flair for customer service to support our Sales and Operations teams.Ensure that all incoming calls are answered promptly.Returning voicemail calls prior to close of business.Greet and assist customers and suppliers in a courteous and professional manner.Direct calls to the appropriate employee in an efficient and professional manner.Confirming job times with clients via outbound phone calls.General administration duties including typing, filing, and photocopying.Prepare and send overnight courier bags.Follow up payment with customers, take credit card payments over phone for outstanding invoices if required.About Us: Kent is an Australian success story that started over 75 years ago and has grown from a family business to an award-winning organisation.
Don't make the mistake of thinking we're just a bunch of trucks; we have over 400 amazing employees and contractors across a network of almost 20 locations.
Our specialised business units supporting our operations are high performing but still know how to have fun.
Including our tech team who build bespoke systems in-house, and marketing who enhance our digital transformation.
What's little known about us is that Kent is a great place to work because we have great people with great stories.
They reflect the rich heritage we have as well as the next generation of new ideas, a winning combo for us to innovate and drive the industry to new heights.
Benefits: We offer a competitive salary plus super and additional incentives.Genuine work-life balance.Everyone having access to training and development.Kent CARE Program focus on staff wellbeing and mental health.Fleet Partners Fully Maintained Novated Leases.Staff discounts on storage and removals services.Recognition incentives in the form of digital gifts.We believe in inclusiveness and workplace equality.Support for women choosing a management career path.2M invested in technology including bespoke systems built in-house.5 star rated onboarding experience.1 in 5 roles are filled internally; we love promoting from within.Diverse business areas that offer additional opportunity. #J-18808-Ljbffr