Company Description Join our team as a Night Auditor at the iconic Pullman Cairns International, located in the heart of Cairns City. Our hotel offers 324 luxurious rooms with spectacular views of the waterfront and mountains. As one of the largest hotels in the region, we feature 13 flexible conference spaces, ideal for both business and leisure travelers.
Our stunning three-story lobby, adorned with marble flooring and exquisite glass chandeliers, captures the essence of the 5-star luxury that defines the Pullman brand. As a proud member of the Accor Group, we are committed to providing unforgettable guest experiences and upholding the highest standards of service.
Job Description We are on the lookout for a dedicated and detail-oriented Night Auditor to enhance our night operations at the hotel. In this part-time role, you'll play a crucial part in ensuring a seamless overnight experience while delivering friendly and professional service to our valued guests.
Your key responsibilities will include:
Managing guest accounts, posting charges, reconciling payments, and generating daily reports in close collaboration with the Night Manager.Providing outstanding customer service during guest check-ins/check-outs and assisting with inquiries at the Front Desk.Ensuring effective communication of any issues during handovers at the start and end of each shift.Qualifications During the night shift, you will be working independently, so prior experience in hotel front desk operations is essential. We're also looking for candidates with the following skills:
Strong computer proficiency; experience with Opera is preferred.Excellent written and verbal communication skills.Ability to work autonomously and effectively prioritize tasks.Additional Information Why work for Accor? Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way Immediate access to global accommodation and F&B discounts#LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.Recognition of service anniversaries and Accor Tenure Milestones.Our Commitment to Diversity & Inclusion. We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
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