Are you passionate about making a meaningful impact in the community? Enabling Pathways Community is seeking an experienced NDIS Business Partnerships Manager to join our dedicated team in Cairns. This full-time role offers a unique opportunity to drive the growth and development of our NDIS services through strategic marketing, networking, and relationship management. If you are driven by making a meaningful impact and are ready to contribute your creativity and enthusiasm to our mission, we want to hear from you!
Position Available: NDIS Business Partnerships Manager
Contract: Full-Time
About Us: Enabling Pathways Community is a non-profit organisation committed to fostering collective empowerment and social harmony. Our vision, "Empowering Lives, Enabling Futures," reflects our commitment to creating empowering pathways for all our participants. Through our dedicated divisions - Youth, Care, and Community - we provide safe, nurturing environments, equal opportunities, and holistic support, enabling every individual to realise their goals and contribute positively to society.
About the Role: This crucial role focuses on the growth and development of our NDIS services through effective marketing, networking, and relationship management. The successful candidate will be responsible for establishing new leads, maintaining existing clients, and formally representing the business to external stakeholders, community-based businesses, families, and clients.
By collaborating with a network of disability service providers, you will increase awareness and understanding of our services, fostering greater engagement and inclusion for NDIS participants and individuals with disabilities. This role is essential in broadening our impact and enhancing our service offerings.
The perfect candidate excels in a collaborative environment, has outstanding communication skills, and builds strong professional relationships with both internal and external stakeholders.
As a NDIS Business Partnerships Manager, your role will involve: General Duties Develop and execute innovative marketing plans to effectively promote our NDIS services.Actively seek out and establish new leads within the NDIS sector to drive business growth.Maintain and enhance strong relationships with existing clients, ensuring their ongoing satisfaction and engagement.Serve as a key representative at industry events, conferences, and networking functions, showcasing our services and values.Skillfully negotiate contracts and agreements with clients and partners, ensuring beneficial outcomes for all parties.Adjust supports and troubleshoot agreements to align with NDIS price guidelines, ensuring compliance and satisfaction.Oversee all intake and exit documentation for clients, ensuring accuracy and completeness.Assist in the recruitment process to select high-quality care providers, contributing to the excellence of our service delivery.Work closely with the Service Delivery Manager to ensure services are delivered in line with funding agreements and explore additional service enhancement opportunities.Collaborate with internal and external stakeholders to identify and implement new opportunities for improving service offerings and expanding our reach.Other Duties Prepare and present monthly reports on NDIS partnerships activities and outcomes.Collaborate with other departments to gather relevant data and support cross-functional initiatives.Skills & Experience: Qualifications in Community Development, Social Work, Management or a related field.Strong understanding of the NDIS price guide, roster of cares, service agreements, and contract negotiations.Proven experience in exercising choice and control, troubleshooting NDIS plans, and managing changes to clients' support needs.Excellent problem-solving skills, remaining calm and adaptable to achieve deadlines whilst maintaining quality, attention to detail and accuracy of information.Must have a thorough understanding of the NDIS framework.Strong leadership and team management skills.Excellent organisational and multitasking abilities.Ability to think strategically, analyse data and make informed decisions.Exceptional communication and interpersonal skills.Proficiency in Microsoft Office suite, including Excel, Word, and PowerPoint, with strong skills in data analysis and presentation.Previous experience with Visual Care, Employment Hero, Budgetly or Xero is advantageous.Mandatory Requirements: Proof of citizenship (passport, birth certificate or citizenship certificate) or VISA if applicable.Current QLD Open Driver's License.Must hold a QLD Working with Children Blue Card.NDIS Workers Screening Yellow Card.Hold a current First Aid (HLTAID011) and CPR (HLTAID009) Certificate.A clean National Police check less than 6 months old.Completed NDIS Orientation Module.Excellent communication (written and verbal) and interpersonal skills, including working and communicating effectively with clients, their families, community agencies and other professionals.Ability to work in a busy environment, both independently and as a part of a team.Comply with & understand all privacy and confidentiality policies.Cultural awareness of all backgrounds.Why Us? Essence of Care:
Immerse yourself in the heart of care at Enabling Pathways, where compassion extends beyond the workplace to directly impact the lives of our clients. Just as our team passionately fosters meaningful connections, we reciprocate that care for our employees and their families. Join us, where the impact you create daily is celebrated, and your well-being is at the core of our shared journey.
Elevate your career with us and enjoy competitive salaries that reflect your dedication and expertise. Additionally, take advantage of our Salary Sacrifice option, empowering you to optimise your financial benefits.
As part of our commitment, we've partnered with Employment Hero to provide exclusive benefits, including a Discount Store for reduced-price products, Hero Points for recognition and rewards, and access to wellness content covering financial, physical, and mental education. Elevate your career with perks that make your employment truly rewarding.
Employee Assistance Program (EAP):
Uplift your well-being with our robust Employee Assistance Program (EAP). Access resources that empower you to conquer challenges, ensuring you're not just surviving but thriving in both your personal and professional life.
Cross-Functional Learning:
Dive into a dynamic, collaborative space that thrives on cross-functional learning. Unleash your potential by exploring diverse roles, working hand-in-hand with colleagues to expand your skill set and knowledge.
Join a team where learning is an adventure! Our culture not only encourages but celebrates collaboration with colleagues. Get ready to be inspired by shared experiences and continuous learning.
Highly qualified or experienced candidates encouraged to apply!
If you would like further information on this role, please email
Role TypePay Rate90000 AUD - 100000 AUD (Annum)
Company OverviewAt Enabling Pathways, we blend compassion with innovation across our Youth, Care, and Community divisions, emphasising client-centred support at every turn. Our commitment is to empower young people, provide tailored assistance to individuals with disabilities, and strengthen community ties. We're dedicated to helping each person we serve to realise their potential and make meaningful contributions to society, ensuring that every service we offer is as unique as the individuals we support.
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