Who we are:We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and ClaroClaro Aged Care and Disability Services– A leading provider of aged care and disability services across Australia. Our name 'Claro' comes from Latin and means 'to brighten' – and we're here to enable you to shine.Whether you or a loved one are seeking support to stay independent at home, comprehensive care to meet personalised goals, or a new specialist disability home – we'll work in partnership with you and make it happen.The Opportunity:Reporting to the General Manager Customer Experience, the Business Development Manager will drive and deliver Claro'sgrowth strategy to support more people to live happier, healthier and more independent lives. The role is responsible for generating, nurturing and converting leads through highly developed relationship management skills in a defined region and being an outstanding brand ambassador while working closely with the Workforce & Operations network, BD network and Service Delivery team.You will be responsible for, but not limited to:Leading and contributing to a market leading national growth and sales cultureBuilding and managing processes for relationship management, and nurturing and converting business opportunitiesEstablishing and building and maintaining strong and sustainable relationships with funding bodies and relevant stakeholdersIdentifying, triaging, assessing, and onboarding clients while ensuring a positive experienceCoordinating with the operations and support divisions and ensure seamless client onboarding and service deliveryOwning conversation targets and plans across all stages of customer journeyTo be successful in this role you will have:Proven experience in a Business Development role within the community disability spaceAdept understanding and knowledge of the NDIS, Disability and Aged Care sectorsEstablished and/or the ability to build strong relationships with customers, case managers and other key stakeholdersPrevious experience transitioning NDIS participants from hospitalDemonstrated ability to work with a high level of independence and autonomyWell-developed time management skills ensuring stakeholder expectations are metHigh level of written and verbal communicationAdditional Requirements:National Police Records CheckNDIS Worker Screen or willingness to obtainEvidence of work rightsPreparedness to undertake some intra and interstate travelWhat's in it for you:Opportunity to work for the nation's largest health and aged care provider, with a rapidly growing and progressive visionFriendly team environment with a great community care spiritEmployee Assistance Program for staff and their familiesHow to applyTo apply select the 'apply' button below and you will be redirected to our website to commence your application.Please note: Candidates may be shortlisted and interviewed prior to closing date, apply today!We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.
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