National Manager - Heath Service Programs Skip to content
Management (Community Services & Development)
Vanguard Health is a Brisbane-based private health care provider that delivers local, state and national medical programs for regional, rural and remote communities across Australia.
Our primary aim is to restore and then expand local access to specialist and nursing services in regional and rural Australia. We believe that all Australians should receive high quality health services, and that health service availability should not be determined purely by your postcode.
The Vanguard way is to look for positive engagement models that see clinicians, public health services and importantly patients all benefiting from collaborative and innovative service models. Do you want to work in an organisation with work/life balance, where high performance is rewarded, and everyone is committed to building a workforce that betters the wellbeing of Australian communities?
If you thrive in a high-performance environment and truly enjoy providing positive health care solutions then this job is for you!
About the role
Due to expansion of current projects we are currently seeking an experienced National Manager - Health Service Programs to join the Vanguard Health team. This role while based in Brisbane will be required, on occasion, to travel to regional Australia. Only candidates that are able to travel will be considered.
The role is both diverse and challenging with the primary function to manage the delivery of multiple programs across Australia. The current programs include several Ophthalmology based programs and boutique international medical officer support, experience in these areas would be highly regarded.
About You - the key responsibilities of this role will include but not limited to:
Providing exceptional customer service to internal and external stakeholders and providing timely feedback on the provision of programs,
Monitor and manage daily workflow, compliance with company defined policy and procedures,
Assist with all aspects of program delivery including preparing program schedules, achieving and exceeding KPI's, organising service delivery, client management meetings and writing reports,
Ensure program financials are tracked and within budget,
Support the management of existing members of our programs team and assist with onboarding of new members to the team,
Exceptional relationship management skills, able to build long lasting relationships,
A commercial mindset, able to present boutique services and solutions to clients,
Resiliency, you strive for excellence and are a curious person who explores new ways of doing and drives opportunities,
Assist the National Director to coordinate and deliver health programs nationally, and
You will commit to our strong focus on customer satisfaction (which has earned us an esteemed reputation in the industry!), you will get to know your clients and candidates to deeply understand their needs and provide rewarding program management.
The successful candidate will have:
Direct experience, 3+ years in a service coordinator or program management role in health.
Significant experience in the delivery of specialist medical health services and the associated conditions and equipment used in a private or public health environment.
The ability to form strong relationships with internal and external stakeholders to ensure the smooth running of multiple programs nationally.
Strong understanding of health service co-ordination and related activities including exceptional writing skills.
Exceptional customer service and problem-solving skills.
Demonstrate strong interpersonal and communication skills at a senior level.
Strong ability to prioritise and dedicated work ethic.
Ability to work in an environment that can be demanding along with an ability to travel.
The Benefits
Generous Base + Annual Commission - High Performance recognised and rewarded!
Work/life balance
The opportunity to represent Vanguard Health at Conferences and Industry Events across Australia.
Structured Career Progression & Executive Coaching for those on Leadership pathways.
Modern office in city directly opposite Central Station with in-house Gym and Wellness Studio.
Vibrant Team Culture; Team Building days and High End Events.
Superb Tech, Systems, Administrative and Marketing support.
Permanent position with opportunity for further responsibility.
Who are Vanguard Health?
Vanguard Health is a nationally recognised specialist medical health care provider and recruiter. We deliver specialist medical programs for the Commonwealth and State/Territory Governments and deliver medical and nursing recruitment services to all states and territories.
Our specialist health programs team uses their in-depth industry knowledge to provide integrated health care programs across Australia. It's our belief that a happy frontline healthcare workforce means better health for us all. When our healthcare workers feel supported and are in roles that inspire them, everybody wins.
We take pride in our 10 year history of supporting reconciliation and closing the gap for our First Nations Australians and we are a proud corporate sponsor of Yalari, the Indigenous education foundation.
At Vanguard Health we are committed to supporting diversity, inclusion, and wellbeing. We respect and value individual differences, enabling our people to bring their whole self to work and reach their full potential. We believe in a working environment where people feel they belong and are inspired to collaborate and lead inclusively. This enables us to fulfil our purpose of making a genuine impact on the wellbeing of Australian communities.
Apply Now!
If you want to contribute to better health care outcomes for all Australians, at one of Australia's Best Places to Work, then click apply now, or contact Jennifer on 07 3831 3004 .
How to apply
To apply online, please click on the link below
Your application will include the following questions:
How many years' experience do you have as a National Manager?
Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
How many years' experience do you have as a service coordinator?
How many years' experience do you have as a service delivery manager?
What's your expected annual base salary?
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