Manager Premium Experience And Engagement

Manager Premium Experience and EngagementThe AFL Purpose is to progress the game, so everyone can share in its heritage and possibilities.MarketingFull-timeOffice | Melbourne, VIC, AustraliaSenior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.The AFL is Australia's premier sporting organisation supporting a constantly evolving national competition. Our purpose is to progress the game, so everyone can share in its heritage and possibilities.We have a strong workforce presence in most States and Territories of Australia including Northern Territory, QLD, NSW / ACT, Victoria and Tasmania.About the RoleABOUT THE ROLE: With the completion of Marvel Stadium's $225m upgrade and the continued evolution of the wider AFL premium offering, the Manager, Premium Experience and Engagement will lead a talented team delivering engagement, events, and experiences across a broad customer portfolio. These key customer groups include AFL & Club Members, stadium members & suite holders; as well as also working closely with the Head of Stadium.What You'll Be Responsible ForWork with various teams in the organization to achieve a project or goal, including customer journey and customer insights.Design and conduct experiments within a set budget to test hypotheses and evaluate findings for optimization of growth tactics.Research and Insight Development.Develop deep market and customer insights to guide strategy and activities.Skills You'll NeedGenerates multiple innovative/new/novel ideas to solve a problem.Numerical problem solving.Works with numerical information and performs mathematical calculations to solve problems.Accurately identifies and rectifies discrepancies or errors that exist in information and deliverables.
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