Learning and Organisational Development Manager Posted: 04/06/2024
Closing Date: 03/07/2024
Job Type: Permanent - Full Time
Location: Gold Coast
Job Category: Human Resources & Recruitment
Who is QAL? Queensland Airports Limited (QAL) is an accomplished airport operator which owns and operates Gold Coast, Townsville, Longreach and Mount Isa airports – connecting the Gold Coast and northern NSW, along with regional Queensland, to the rest of the country and beyond. We are an Australian-owned company with a vision to create valuable connections, inspire a sustainable future, and be the first-choice gateway for our regions - and a commitment to delivering for the communities where we operate. QAL is formally recognised as a 'Great Place to Work – Certified' organisation – currently the only airport operator in Australia with this certification. QAL is dedicated to a target of net zero Scope 1 and Scope 2 emissions by 2030. With strong passenger numbers, terminal upgrades underway - there has never been a better time to join QAL.
What you'll contribute to: An exciting new opportunity for a Learning & Organisational Development Manager (L&OD Manager) has been created to support the needs of QAL's ever growing business through best practice creation and facilitation of development programs.
This role reports directly to the GM, People and Culture and is responsible for building strong relationships with key stakeholders to understand and successfully execute the end-to-end delivery of all things L&OD.
Nathalie joined QAL in 2018 as a People and Culture Manager and has recently been promoted into the Senior People and Manager role and shares her unique experience working with QAL.
"I absolutely love working for QAL. I have been with the business nearly 6 years and having previously worked in both generalist and specialist HR roles, QAL brings me the best of both worlds, the opportunity to work across different areas of People and Culture (P&C) and also the depth of driving key projects to support our People Strategy. Our consistently strong engagement results and recognition as a Great Place to Work are testament to QAL's ongoing focus on our people. Throughout my 6 years with QAL, I have been so grateful to be supported in true workplace flexibility (I've worked part time, full time and taken parental leave). I value the emphasis on performance and relationships in the business and that I can work the hours and schedule that deliver this and help me have that optimal work life balance." How will you make an impact? As an L&OD Subject Matter Expert, you will be responsible for identifying, designing, implementing and managing the learning and development requirements of QAL in order to ensure the delivery of the QAL people strategic plan.
You will utilise your depth of experience to support leaders at QAL with a best-in-class approach to performance, engagement and organisational effectiveness in a dynamic workplace containing both corporate and operational roles.
Your coaching expertise (Gallup Strengths coach accreditation or equivalent) coupled with your advanced training background will allow you to leverage your strengths in a hands-on manner to get the best outcomes for QAL.
Key deliverables/responsibilities include but are not limited to: Develop and manage a learning architecture framework and comprehensive learning and development programs that address both identified organisational needs and align to the company's vision and goals over time. To ensure business success through the identification of skill gaps and development opportunities across the organisation and by designing and implementing customised learning programs using appropriate content and methodologies to achieve business objectives Facilitate training sessions, workshops and seminars, ensuring diverse delivery options. Collaborate with subject matter experts to ensure accuracy and relevancy of learning content. Develop and maintain relationships with external stakeholders including training vendors, consultants and educational institutions. Specifically deepen and leverage the organisation's relationships and partnerships with key educational institutions such as Universities and Tafe. Manage the learning management systems (LMS) and/or other training platforms including content uploads, user management and compliance reporting to ensure compliance with the companies obligations. What we offer you? This is an opportunity to be part of a progressive organisation with a great culture and assist in the transformation and growth of the business. Flexible working options are available for all employees. At QAL, we uphold the philosophy that the smooth integration of life and work benefits all. We call it 'Living Well'.
QAL supports an inclusive approach and values diversity within the workplace. We aim to provide opportunities that allow individuals to reach their full potential regardless of their background, gender, age, work status, religious or cultural identity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
The successful candidate will be required to adhere to QAL's Drug and Alcohol Management Plan (DAMP, which includes pre-employment Drug and Alcohol Testing and have the ability to obtain an Aviation Security Identification Card (ASIC).
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