Admin / Secretarial / Office Support Administration Melbourne Permanent / Full Time Permanent role | Full time office based role Based in Melbourne, Southeast Suburbs Immediate start About the organization 100% Australian owned manufacturing company that specialize in effective signage solutions About the role A motivated and friendly & reliable Internal Sales Coordinator is responsible for handling all customer enquiries, orders and quotes via telephone, email and in person and being responsible for the timely processing, and strategic sales thought, of all customer quotes and orders into the order system with particular attention to detail and accuracy to ensure sales targets and customer expectations are satisfied Duties Accuracy and efficiency of processing orders to customer specifications and expectations Quality and timeliness of preparing quotes and/or tenders through interpretation of specifications and consultation with the client. Ensure all timelines for work allocated are achieved and potential delays are communicated to your manager before they occur. Building strong rapport with clients over the phone and through written communication Deal with and resolves customer complaints when and as they arise, referring more complex or difficult issues to your manger Record and maintains all sales data into the CRM, quote registers and client information Skills & experience Ideally 2 years sales or Customer service or Sales experience Advanced knowledge of Microsoft Office applications Previous experience in a sales support role is advantageous but not essential. Strong work ethic and Self-starter and can work unsupervised High attention to detail and strong organization skills Strong customer service and negotiation skills. Ability to build relationships and interact with staff on all levels Benefits Enjoy working within a busy, dynamic, and rewarding environment. Full training of our systems and procedures Monday to Friday Opportunity to work within a growing business with the potential for future career development. On-site parking How to apply Click APPLY or contact Olivia Agar on (******** ) with an updated resume. Please note: Only successfully shortlisted candidates will be contacted. **Please note your suburb of residence on your resume** **Due to lack of public transport Candidates must have a car**
