Iaawg | Energy Coach

locations Geraldton Thrive, IFSS, GRG and Emergency Relief
time type Part time
posted on Posted 2 Days Ago
time left to apply End Date: December 22, 2024 (26 days left to apply)
job requisition id JR103160
Good with budgets? Strong desire to help? Join our dedicated team empowering households to manage energy costs and improve their financial wellbeing. $60,436 + super + not for profit salary packaging benefits Rewarding work – every day you know you're making a real difference Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.
Working in collaboration with the Financial Wellbeing Collective, the Energy Coach plays an important role in supporting households across the Geraldton region. This essential client-facing position involves conducting household energy assessments, delivering tailored energy efficiency reports, and providing education and coaching to improve energy literacy. By offering low-cost energy-efficient items and addressing barriers to energy-efficient technologies, the role aims to reduce energy consumption and costs for households experiencing financial hardship.
As part of the Household Energy Efficiency Scheme (HEES), this key role contributes to assisting up to 9,000 households to better manage energy use and connect with appropriate services. The Energy Coach operates independently, maintaining high standards of accuracy and demonstrating flexibility under pressure, ensuring impactful and meaningful outcomes for the community.
Your Key Responsibilities Completing in-home and virtual energy assessments focusing on household energy use, thermal performance, and opportunities to improve efficiency. Engage with clients to understand their energy behaviours, deliver phone and in-person coaching sessions, and encourage sustainable practices to reduce energy consumption and costs. Develop and provide comprehensive Household Energy Efficiency Reports and Action Plans following standard templates, offering clear, actionable guidance to address energy usage concerns. Distribute Household Energy Efficiency Packs with low-cost energy-efficient items such as draft-proofing tools, light globes, thermometers, and shower timers. Support clients in reading utility bills, accessing online services, and connecting with utility hardship programs to improve their energy literacy and financial resilience. Identify and refer eligible households for high-cost appliance replacements and other complementary programs, working collaboratively with external agencies under the Household Energy Efficiency Scheme (Energy Ahead). Maintain accurate client records, collect required data, and ensure compliance with privacy legislation, workplace policies, and funder conditions through consistent use of the Energy Ahead data management system. Requirements for Success With a background in Community Services and/or an Outreach Service sector, you will be confident in your assessment processes and compliance culture. Diploma in Community Service or willing to obtain, or relevant experience in a similar role. Demonstrated experience and understanding of working with vulnerable people and the issues impacting them such as Homelessness. Keen ability to develop and maintain effective relationships with stakeholders. Positive and person-centred approach with a deep understanding of Aboriginal and Torres Strait Islander cultures and communities. Sound understanding of Mission Australia's Values and application of these when interacting with internal and external stakeholders. Current knowledge of relevant policy and legislation. Advanced communication skills both verbal and written. Experience working with a matrix management system – multiple lines of managers internally and externally. Ability to work autonomously and effectively under pressure. Full driver licence with no restrictions. Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Our Culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:
Make a meaningful difference to the lives of Australians in need. Not-for-profit salary packaging, reducing your tax (details via AccessPay). Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave. How To Apply To be considered for this opportunity, click 'apply' and send your application today!
Applications for this role are shortlisted as received and we are interviewing through the advertising period. Apply quickly to be considered for this vital and exciting role. About Us Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive.
Since 1859, we've been standing alongside people in need across Australia, offering real hope that has lasting impact.
Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration.
We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services.
Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more.
Mission Australia believes a person's circumstances shouldn't define their future and that given the right support, everyone can reach their full potential.
That's why we stand together with Australians in need, until they can stand for themselves.
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