Job Title: Hotels Loading & Connectivity Manager
Reporting to: Director, Hotels Contracting & Operations
Location: Cairo – On-Site
Employment type: Full-time
Department: WegoBeds & BOW Hotels Contracting & Operations
Job Mandate/Summary: Manage the Loading and connectivity technical process and lead the loading and connectivity team to maintain and update content in the core database of the company. This includes the loading of contracted rates and availability in addition to day-to-day maintenance of supplier information. The successful candidate must ensure efficient and accurate processing of information from our contracting department and communicate directly with the contractor, contracts coordinator, and our suppliers where necessary. Manage rates structure and availability in coordination with the contracting team.
Duties and Responsibilities: Maintain direct Static Contractual agreements as designated. Maintain Dynamic channels and relationships with the hotels. Manage Global Chains dynamic connectivity. Maintain DMCs' profiles and their direct supply. Maintain Rates and availability quality assurance and set-up. Manage quality service levels as per priority metrics agreement. Manage loading team performance and tasks distribution – all connectivities. Manage Quality and Loading productivity reports. Manage team workforce and shifts to achieve the required coverage. Lead QC/A & Loading teams to ensure best rates set-up and visibility. Cooperate with the Contracting team in Yielding & Rate management. Share knowledge and loading corrective actions with the loading team. Achieve monthly targeted numbers as assigned. Education and Training: Bachelor's degree in tourism studies or equivalent major. Very good in Arabic and English language is a must; additional language is optional. Business English and documentation skills including email writing, and detail-oriented. Travel Trade Experience, Tourism industry and/or hospitality supported by proven contracting experience gained within OTA/Wholesale/BedBank/TO environment. Core Competencies: Strong and compelling negotiator. Able to produce accurate and analytical reports from numerous data sources. Personal commitment ownership, proactive and results/solutions-driven, delivering on commitments and meeting deadlines. Agility and flexibility. Work Related Experience: 5 – 7 Years Contracting and yielding experience TA/OTA/DMC/WH. B2B/B2C contracting experience in the designated destination. Hands-on Technical contracts management (Static & Channel manager).
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