If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. Host Overnight - Front Office (Full Time) At Hyatt, we care for people so they can be their best. Care comes from an authentic place of empathy
and human connection.
We do this by truly seeing people and getting to know them as unique
individuals, to enable us to design and deliver personal experiences
. The Role You will join an energetic and passionate team of ambassadors who are the face of Grand Hyatt Melbourne. In the role of Host - Overnight on the Hotel's Front Desk, you will be responsible for providing an excellent and consistent level of service to the Hotel's guests. Day to Day
Handle all guest arrival check-ins and departure check-outs. Create memorable and tailored experiences for all guests. Actively upsell and cross-sell hotel services and outlets. Count money, verify amounts, and issue receipts for payments received.
The successful Candidate will have
Previous Front Desk experience for a Luxury brand. Experience in using the program Opera. A passion for going above and beyond to deliver exceptional 5-star experiences to our guests. The ability to speak and write in Mandarin is desirable.
Qualifications Culture
At Grand Hyatt Melbourne, we embody our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Fun, Creativity, Respect, Empathy, Integrity,
and Humility
are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. Everything that we do for our guests is mirrored in what we do for our most important asset – YOU! Benefits
With enriching work comes amazing rewards! Just some of our associate benefits include: Above Award wage rates. Discounted meals in our trendy associate restaurant. Complimentary accommodation at selected Hyatt properties worldwide (Full Time and Part Time only). Discounted accommodation rates for associates as well as friends and family. Food and Beverage discounts at Australian-based Hyatt properties. Fully laundered uniforms. Discounted Gym Membership at our City Club.
How to Apply? Please click the Apply Now button. Don't forget to include a cover letter and let us know "why you're passionate about joining our team". Our family is always growing. Want to be in the know? #J-18808-Ljbffr