Front Office & Guest Services (Hospitality & Tourism) When you join EVT, you are joining one of Australia and New Zealand's leading experience companies.
EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities, and Travel businesses that always feel local and authentic.
At EVT, we're the shakers and the Daymakers.
The experience creators.
The possibility makers and opportunity takers.
We aim to make a positive impact on our people, communities, and environment, every day.
About Independent Collection The Independent Collection is a carefully curated selection of luxe, stylish, classic, and comfort hotels, each of which lives up to an exacting standard to offer travellers the best in its category.
While every hotel celebrates its own iconic brand & experience, together The Independent Collection shares a passion for hospitality, service, and quality.
About The Inchcolm Built on historic Wickham Terrace, The Inchcolm is a playground for the curious mind, a place where history whispers with a wink and luxury feels refreshingly welcome.
Outside our walls, Brisbane shimmers, from the fabulous Fortitude Valley to the sun-kissed coast.
We invite you to explore our world, a boutique of indulgence, and a stylish stage to craft your career.
About The Role The Front office team is searching for a casual Guest Service Agent to challenge our expectations and bring new and exciting ideas in creating exceptional guest experiences!
Key responsibilities will include:
Represent the face of the hotel to offer an enticing, warm welcome to all guests entering The Inchcolm.Execute best practices of all hotel procedures and policies at all times.Maintain a proactive and positive approach to the role in order to achieve success.Communicate effectively and professionally with all staff & management.Be aware of health & safety practices and hotel security for both guests and staff.Work together with the Front Office Team to anticipate and deliver an exceptional experience to all guests.Report to the Duty Managers and collaborate with all departments, including but not limited to: Management, Housekeeping, Sales, Maintenance, and all Food & Beverage; to execute stunning service to your guests.Skills & Experience Demonstrated experience in a similar role.Responsible service of alcohol (RSA).Passion for creating memorable guest experiences.Team player with a hands-on approach.Working knowledge of a hotel property management system such as Opera Cloud & Infrasys.If you're interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts at EVT Careers.
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