Join the Amora Hotel Jamison Sydney Team as a Guest Service Agent (Casual)About usAmora Hotel Jamison Sydney, a part of the Amora Hotels Group, is a 415-room 5-star hotel located in the heart of the Sydney CBD adjacent to Wynyard station. Our facilities include outstanding Food and Beverage outlets, function rooms for conferencing and private events as well as indoor swimming pool, Spa, steam room and sauna. As a family-owned business we pride ourselves on providing outstanding guest services whilst adding a personal touch to everything we do to create a supportive family-like atmosphere for our team to prosper and flourish.Your MissionFrom sunrise to sunset, whether our guests are here for a quick stay or an extended escape, your mission is to ensure their visit is nothing short of perfect. You'll be the heart and soul of our front desk, making sure every interaction leaves a positive impression. Your dedication to creating special moments will turn ordinary stays into extraordinary experiences.What You'll DoCreate Magic: Transform check-ins and check-outs into memorable experiences.Be the Expert: Share your local knowledge and insider tips to enhance guest stays.Smooth Operator: Manage front desk operations with finesse, ensuring seamless transactions.Guest Whisperer: Anticipate and fulfil guest needs, making their stay exceptional.Team Player: Work hand-in-hand with your colleagues to deliver top-notch service.Wow Factor: Delight guests with impeccable service from the moment they arrive.Frontline Hero: Keep the front desk running smoothly and efficiently.Request Champion: Go above and beyond to cater to guest requests and needs.Collaborative Spirit: Join forces with your team to maintain our high standards of excellence.What We're Looking ForPrevious Front Office experience or familiarity with Opera (PMS) is a bonus.A can-do attitude and eagerness to learn and grow.Willingness to work various shifts, including weekends and holidays.Proficiency in English and other languages will be advantageous.What's in it for YouCompetitive wage.Complimentary duty meals.Dry cleaning for your uniform.Discounted accommodation throughout the Amora Hotels & Resorts.Thrive in a collaborative culture where your contributions are valued.At Amora Hotel Jamison Sydney, we're dedicated to creating magical moments for our guests and fostering an inclusive and vibrant workplace. If you're ready to shine and bring your personality to our team, apply now and embark on an exciting journey with us!
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