Graduate Field Service Engineer – SydneyAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek –– so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.
Agilent's Life Science/ Chemical Analysis Group (LSCA) is a leading provider of analytical instrument systems that enable customers to identify, quantify, analyze and test the molecular, physical and biological properties of thousands of substances and products. LSCA has five sites worldwide: Waldbronn in Germany, Little Falls and Palo Alto in the USA, Tokyo in Japan, and Shanghai in China.
As part of a highly qualified team of hard working and fun loving engineers, you are the backbone of our great company by making sure that we stay ahead of the competition and keep on reaffirming our name as a global leader in test & measurement equipment. Part of that position is thanks to our ability to provide customers with a superb support team that quickly responds to any issues they may have. Our customer satisfaction rates set us apart from the competition.
As a recent graduate in Chemistry, Biochemistry or Biology, you have the responsibility of supporting our clients for on-site installation, implementation, maintenance and repair of many of the quality products that we manufacture and sell. This can be very complex multimillion dollar projects around LC, LC/MS, GC, GC/MS and Atomic Spectroscopy instruments etc., complete with the appropriate software solutions. Additionally, you will use your consulting skills and improve customer satisfaction by proactively advising customers on preventive maintenance and configurations, which may impact product performance. We will make sure you get all the training and development opportunities you need to become the best in your field through our online Agilent University and via in-factory training events.
QualificationsTo be really successful in the job, you should have a relevant Master Degree or University Degree in Chemistry, Biochemistry or Biology. Your proactive approach, team spirit, and eagerness to build strong cross-functional relationships will ultimately drive your success. Both domestic and international travel plays a big part of this role, and it can take you to some incredible places.
You enjoy being in front of customers and supporting them while demonstrating your technical expertise.
Your Profile Hold a relevant Master Degree or University Degree in Chemistry, Biochemistry or BiologyEnjoy troubleshooting and problem solvingVerbal and written communication is clear, respectful and timelyWilling, able and enjoy travelling and visiting customers local and interstateInterested in joining the world's leading test & measurement company and you have what it takes for such an exciting position, then don't hesitate to apply!
Additional Details This job has a full-time weekly schedule. It includes the option to work remotely. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations. Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required:50% of the Time
Shift:Day
Duration:No End Date
Job Function:Services & Support
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