General Manager

Details of the offer

About Us:
We are Drusilla's Inn, a newly opened gastropub in Wigbeth, Wimborne.
Here traditional pub dishes blend with modern culinary creativity.
Our pub features a warm, welcoming atmosphere, an extensive selection of craft beers and fine wines, and a menu that highlights locally sourced, seasonal ingredients.
We are committed to creating a dining experience that is both relaxed and refined.

Job Overview:
We are looking for an enthusiastic and experienced General Manager to oversee the daily operations of our establishment.
This is a unique opportunity to play a key role in our new venture.

Key Responsibilities: Manage and lead the front-of-house staff to ensure excellent customer service.
Coordinate with the kitchen team to deliver high-quality food and a controlled service.
Oversee guest interactions and resolve guest complaints.
Train, nurture and develop new and existing staff members to uphold high standards and customer satisfaction.
Create and manage rotas for Front of House staff members.
Oversee the day-to-day operations, including opening and closing procedures.
Monitor inventory levels and place orders as needed, in collaboration with the head chef.
Ensure compliance with health and safety regulations and licensing laws.
Communicate regularly and effectively with the directors about the pub's financial management.
Collaborate with the reservations team regarding events and guest queries.
Collaborate with the kitchen on menu development when necessary, and effectively communicate guest feedback.
Applicant Requirements: Proven experience as a Restaurant / General Manager, preferably in a gastropub or high-quality pub setting.
Bar and wine knowledge and experience preferable.
Excellent leadership, communication, and team management skills.
Ability to work efficiently in a fast-paced environment while keeping composure under pressure.
Strong organisational skills and attention to detail.
Knowledge of food safety regulations and best practices.
Benefits: Career growth and development opportunities.
Staff meal while on duty.
Employee discounts on food and beverages.
Company pension.
Discounted or free food.
On-site parking.
Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

Job Type: Full-time
Pay: £33,000.00 per year
Work Location: In person
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Nominal Salary: To be agreed

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