Holiday Park General Manager
Box Leisure - The Cutting Edge of Leisure Careers
Location: Hampshire (Live-in provided)
Salary: £58,000 - £65,000 + OTE to £100,000+
Duration: Permanent
A great opportunity has arisen for a General Manager for our client's first-class owners-only holiday resort in Hampshire. We are looking for an experienced General Manager with a can-do attitude to manage and grow the teams and operations. You will be accountable for running all aspects of the park through effective motivation and management, ensuring excellent customer service.
The successful candidate will have a solid background in managing a holiday park with multiple profit centers. Reporting to the Regional Director, we seek an experienced operator who can successfully lead the team, maximizing sales, profitability, and customer service to position the company as a brand of choice.
A strong HHS background would be advantageous.
Responsibilities:
Recruiting, retaining, motivating, training, and consistently developing the department heads along with their direct reports to ensure we get the best from our people and deliver/exceed guest expectations.
Managing, organizing, controlling, and supervising efficiently all elements of the park in line with current company policies and procedures, ensuring delivery of the financial target of the park.
Taking full responsibility for all revenue streams including Holiday Home Sales and on-park spend, as well as all park overheads, while being directly accountable for the operation of all areas of the park in accordance with company standards of product, presentation, and service.
Managing the process of any specified capital expenditure as directed by the Regional Director, ensuring financial, conceptual, and phasing objectives are achieved in line with company policy.
Managing agreed budgets of controllable expenses and wage costs, alongside determining and implementing strategies to increase year-on-year sales and achieve agreed gross profit margins throughout all units/departments.
Regularly exploring competitor activity, market trends, and new initiatives.
A key focus area is agreeing with department managers their business plans and performance targets.
Key Skills and Abilities:
Strong business and financial acumen, with a passion for customer focus.
An honest, professional, and respectful approach.
An ability to influence and negotiate.
Experience in planning and organizing projects.
Extensive senior management experience with high standards in customer experience and the ability to manage multiple revenue streams.
Holiday park experience desirable but not essential.
If you are interested in this opportunity and think you have the skills and experience required, please contact (url removed) today.
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