We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation.
Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts.
Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe.
Innovation and growth keep our work interesting and fun.
Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
GO WHERE NO TWO DAYS ARE THE SAME! At Travel + Leisure Co, we go further as a team.
We believe in the impact of a helping hand and the power of vacations.
If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Ballarat team as the Front Office Duty Manager today!
How You'll Shine To actively contribute to this global company's vision to put the world on vacation, as a Front Office Duty Manager you are responsible for ensuring the efficient day-to-day operation of the Reception desk including greeting and registering owners and guests, providing information to local area attractions, administration, as well as managing any guest issues that may arise.
You will also be responsible for building, developing, training, and leading a team proactively to promote high levels of customer service.
How You'll Be Rewarded Build your career with a value-driven organization that promotes continual growth and development for its people.
Some of our many benefits on offer include:
Immediate startSubsidised private health insurance (following successful probation completion)Professional development fundingDiscounted hotel stays across Australia, Fiji, New ZealandWhat You'll Bring To be considered for this great opportunity it is essential that you have the following skills and attributes:
Proven experience in a Front Office department at a supervisory level either as a Team Leader, Shift Supervisor, or Duty Manager (3 years is desirable)Knowledge of hotel property management systems, Opera preferredEvents experience highly regardedExcellent communication skills, written, verbal, and active listeningDetail-focused with an organized approach and ability to multitaskPositive attitude, vibrant and passionate about delivering exceptional customer service and exceeding expectationsExceptional time management skills and the ability to work under pressureStrong negotiation and problem-solving skillsProficiency in using a computer and Microsoft Office applicationsBookkeeping/finance experience is highly regardedImmaculate presentation and grooming standardsAbility to work a flexible roster, including weekends and school and public holiday periodsThe capability to work in a fast-paced environment both as part of a team and autonomouslyWhere Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co.
Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.
Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******, including the title and location of the position for which you are applying.
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